Hi and thanks for reporting and working on this bug! First thing to know is that different machines have different PCI SSIDs. For information about this, look at the "PCI SSID" section of https://wiki.ubuntu.com/Audio/SameHardware
If you have PCI SSID 1028:05fe or 1028:060a, the fix for the noise issue is upstream. You can test the daily drivers by following the instructions here: https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS The original poster has PCI SSID 1028:05e3. If you have another PCI SSID, the first step is to post your alsa-info in this bug. See https://wiki.ubuntu.com/Audio/AlsaInfo - that will give us more information about your hardware, including your PCI SSID. You can also file a new bug using the "ubuntu-bug audio" command and give a notice in this bug with a link to a new bug. Hopefully I or some other audio developer will have time to look at it - but unfortunately I can't promise any quick response right now. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1252733 Title: [XPS 12-9Q33, Realtek ALC668, Black Headphone Out, Left] Background noise or low volume Status in “alsa-driver” package in Ubuntu: Incomplete Bug description: When listening to sound on my laptop through headphones, there's a constant background hiss (which disappears only when all sound has been stopped for a few seconds. power saving I guess). I also need to turn the volume *way* down to 10% for the sound volume to be reasonable (it's way too loud otherwise). ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: martijn 2130 F.... pulseaudio /dev/snd/pcmC1D0p: martijn 2130 F...m pulseaudio /dev/snd/controlC0: martijn 2130 F.... pulseaudio Date: Tue Nov 19 14:26:46 2013 EcryptfsInUse: Yes InstallationDate: Installed on 2013-11-13 (6 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MarkForUpload: True PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Intern geluid - HDA Intel PCH Symptom_Jack: Black Headphone Out, Left Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: High background noise, or volume is too low Title: [XPS 12-9Q33, Realtek ALC668, Black Headphone Out, Left] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/24/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: XPS 12-9Q33 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA03:bd09/24/2013:svnDellInc.:pnXPS12-9Q33:pvrA03:rvnDellInc.:rnXPS12-9Q33:rvrA03:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: XPS 12-9Q33 dmi.product.version: A03 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1252733/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
