Teo,
Probably you just needed to Resume (unpause) the printer (right-clicking
the printer in system-config-printer and selecting Enabled or Resume
printer in the cups webinterface) to make it work again, can you try?
Thanks in advance,
Pascal
** Changed in: cups (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1250407
Title:
printer has stopped working. "Filter failed"
Status in “cups” package in Ubuntu:
Incomplete
Bug description:
My printer was working fine until yesterday.
A printing job was interrupted with a good reason because I
disconnected the usb. However, I then reconnected the printer and
rebooted, and cancelled the pending job.
Now the printer doesn't print any more.
Whenever I try, the printer icon appears in the notification area, and if I
click on it, the printer is listed as "paused".
If I select it, the "Document print status" shows the job as "pending".
If I go to "Printers", the printer is shown with a green checkmark. If
I double click it to see "Printer Properties", under the "Settings"
tab, under "Printer State" it says: "Stopped - Filter failed"
Unplugging and replugging the printer doesn't fix the issue, nor does
turning it off and on again, cancelling and restarting the printing
job.
$ cat /var/log/cups/error_log
W [12/Nov/2013:01:27:24 +0100] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id 'hp-Gray..' already exists
W [12/Nov/2013:01:27:24 +0100] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id 'hp-RGB..' already exists
W [12/Nov/2013:10:03:38 +0100] AddProfile failed:
org.freedesktop.DBus.Error.UnknownMethod:No such interface
`org.freedesktop.ColorManager' on object at path
/org/freedesktop/ColorManager/devices/cups_hp
W [12/Nov/2013:10:03:38 +0100] AddProfile failed:
org.freedesktop.DBus.Error.UnknownMethod:No such interface
`org.freedesktop.ColorManager' on object at path
/org/freedesktop/ColorManager/devices/cups_hp
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: cups 1.6.2-1ubuntu5
ProcVersionSignature: Ubuntu 3.8.0-33.48-generic 3.8.13.11
Uname: Linux 3.8.0-33-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.5
Architecture: amd64
CupsErrorLog:
W [12/Nov/2013:01:27:24 +0100] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id 'hp-Gray..' already exists
W [12/Nov/2013:01:27:24 +0100] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id 'hp-RGB..' already exists
W [12/Nov/2013:10:03:38 +0100] AddProfile failed:
org.freedesktop.DBus.Error.UnknownMethod:No such interface
`org.freedesktop.ColorManager' on object at path
/org/freedesktop/ColorManager/devices/cups_hp
W [12/Nov/2013:10:03:38 +0100] AddProfile failed:
org.freedesktop.DBus.Error.UnknownMethod:No such interface
`org.freedesktop.ColorManager' on object at path
/org/freedesktop/ColorManager/devices/cups_hp
Date: Tue Nov 12 12:12:33 2013
InstallationDate: Installed on 2013-10-11 (31 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Lpstat: device for hp: hp:/usb/DeskJet_940C?serial=MY17O671S5BH
MachineType: Acer Aspire V3-571G
MarkForUpload: True
Papersize: a4
PpdFiles: hp: HP Deskjet 940c, hpcups 3.13.3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-33-generic
root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/15/2012
dmi.bios.vendor: Acer
dmi.bios.version: V2.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: VA50_HC_CR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.07
dmi.modalias:
dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
dmi.product.name: Aspire V3-571G
dmi.product.version: V2.07
dmi.sys.vendor: Acer
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