I am used to android and if I call a busy or invalid number, I open the
recent list and access the last called contact from there and then I can
choose a new number.
The proposal solution breaks how a PageStack works. The pageStack
implementation destroy the contact detail and the contact list page as
soon as you click to call the contact, and goes back to the initial page
that is the dialer page.
We could store the previous state and try to restore it if the use click
on the contact button, but this can bring some weird states, for example
:
The user tap to call a contact and the call was successful, he leaves
the app without close it and after a while he tap on contacts button to
make a new call or add a new contact, it will have a saved state and
will try to reload both pages contact list, and contact view to keep it
consistent (the page path is dialer->contact list->contact view)
Restoring the state can cause error for example if the contact was
deleted/edit.
** Changed in: ubuntu-ux
Status: Fix Committed => New
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Touch seeded packages, which is subscribed to dialer-app in Ubuntu.
https://bugs.launchpad.net/bugs/1463606
Title:
[dialer-app] contacts view should remember state
Status in Canonical System Image:
Confirmed
Status in Ubuntu UX:
New
Status in address-book-app package in Ubuntu:
Confirmed
Status in dialer-app package in Ubuntu:
Confirmed
Bug description:
Step to replay:
- Open the phone app;
- Do a tap to the contacts icon in the top right corner;
- Do research and choose a contact with multiple phone numbers;
- Do a tap on one of the numbers -> you return to the phone app and you are
ready to be a call;
- There is no direct way to return to the previous contact card opened (for
example to change number if it is busy or to call alternative number) without
repeating the search again.
It would be useful to have a button to return to the phone app that
makes return to the open contact to call a different number (or send
an SMS / e-mail)
------ UX comment -------
The solution is as follows:
1. open dialer
2. tap on the contacts in the top right corner in the header
3. find a contact and tap it to go into the contact card
4. tap a number to call
5. view returns to the dialer with the pre-populated number
6. do not tap call!
7. now tap again the contacts icon in the top right corner in the header
8. view should show you the previously opened contacts card
Additional desired behaviours:
If user taps the back button in the contact card, screen goes back to list of
contacts.
If user initiated a call, then tapping the back button from the calling
screen goes back to the keypad (indicator bar turns green, to show user there
is an active call happening). A tap on the contacts icon in the top right
corner in the header from this view shows user the last opened contact card.
Please refer to this spec for the latest UX:
https://docs.google.com/document/d/1BRy9-DEXr3A1D7PHkJaXmjbe7xbRmxKkzANXuu-F6lc/edit
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