Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: apport (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1083555
Title:
apport-cli crashed with UnicodeEncodeError in show(): 'ascii' codec
can't encode characters in position 5-10: ordinal not in range(128)
Status in apport package in Ubuntu:
Confirmed
Bug description:
$ lsb_release -rd
Description: Ubuntu Raring Ringtail (development branch)
Release: 13.04
$ apt-cache policy apport
apport:
Installed: 2.6.2-0ubuntu5
Candidate: 2.6.2-0ubuntu5
Version table:
*** 2.6.2-0ubuntu5 0
500 http://archive.ubuntu.com/ubuntu/ raring/main amd64 Packages
100 /var/lib/dpkg/status
steps to reproduce:
1. LANG=en apport-cli
/var/crash/xserver-xorg-video-intel.2012-11-25_19\:27\:51.141955.crash
actual results:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/apport/ui.py", line 1180, in
load_report
with open(path, 'rb') as f:
PermissionError: [Errno 13] Permission denied:
'/var/crash/xserver-xorg-video-intel.2012-11-25_19:27:51.141955.crash'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/bin/apport-cli", line 366, in <module>
if not app.run_argv():
File "/usr/lib/python3/dist-packages/apport/ui.py", line 645, in run_argv
self.run_crash(self.options.crash_file, False)
File "/usr/lib/python3/dist-packages/apport/ui.py", line 224, in run_crash
if not self.report and not self.load_report(report_file):
File "/usr/lib/python3/dist-packages/apport/ui.py", line 1191, in
load_report
self.ui_error_message(_('Invalid problem report'), e.strerror)
File "/usr/bin/apport-cli", line 230, in ui_error_message
dialog.run()
File "/usr/bin/apport-cli", line 67, in run
self.show()
File "/usr/bin/apport-cli", line 61, in show
print(self.heading)
UnicodeEncodeError: 'ascii' codec can't encode characters in position 5-10:
ordinal not in range(128)
ProblemType: Crash
DistroRelease: Ubuntu 13.04
Package: apport 2.6.2-0ubuntu5
ProcVersionSignature: Ubuntu 3.7.0-3.9-generic 3.7.0-rc6
Uname: Linux 3.7.0-3-generic x86_64
ApportLog:
ApportVersion: 2.6.2-0ubuntu5
Architecture: amd64
CrashCounter: 1
Date: Tue Nov 27 20:17:35 2012
ExecutablePath: /usr/bin/apport-cli
InstallationDate: Installed on 2012-09-30 (58 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64
(20120817.1)
InterpreterPath: /usr/bin/python3.3
MarkForUpload: True
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/bin/apport-cli -c
/var/crash/xserver-xorg-video-intel.2012-11-25_19:27:51.141955.crash
PythonArgs: ['/usr/bin/apport-cli', '-c',
'/var/crash/xserver-xorg-video-intel.2012-11-25_19:27:51.141955.crash']
SourcePackage: apport
Title: apport-cli crashed with UnicodeEncodeError in show(): 'ascii' codec
can't encode characters in position 5-10: ordinal not in range(128)
UpgradeStatus: Upgraded to raring on 2012-10-05 (52 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
mtime.conffile..etc.apport.crashdb.conf: 2012-10-11T20:42:32.316881
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