Public bug reported:
When I attempt to use the phone I haven't used for a bit, I am sometimes
unable to unlock it because it seems to be processing touch events (a
very long series of them) even though I am not touching the screen at
the moment. It usually ends up in it being locked due to too many wrong
unlock attempts, and I end up force-rebooting it.
Since it's locked, I can't even get to adb shell. It still registers
actual touch events, just interleaved with these ghost touches, and one
time I managed to unlock it, but couldn't do any more debugging because
I wasn't near the computer at the time. It also made it worse because
now it was doing random touches in my applications, initiating calls and
such.
I can reproduce this most easily if I carry the phone in my trouser
pocket for a while, though I don't always get it. I suspect hardware
still detects the phone rubbing against my inner trousers as touch
events, and I suspect the lock button is pressed accidentally.
This has been happening for a long while with my MX4 Ubuntu edition, and
I am on the latest OTA update.
Let me know where should I look for log files to find what has been
going wrong here? Note that this happens in the lock screen, but
continues on even if I manage to unlock the screen while these spurious
touches continue to happen, so it might be even lower level than unity8.
** Affects: unity8 (Ubuntu)
Importance: Undecided
Status: New
** Description changed:
- When I take the phone I haven't used for a while, I am sometimes unable
- to unlock it because it seems to be processing touch events (a very long
- series of them) even though I am not touching the screen at the moment.
- It usually ends up in it being locked due to too many wrong unlock
- attempts, and I end up force-rebooting it.
+ When I attempt to use the phone I haven't used for a bit, I am sometimes
+ unable to unlock it because it seems to be processing touch events (a
+ very long series of them) even though I am not touching the screen at
+ the moment. It usually ends up in it being locked due to too many wrong
+ unlock attempts, and I end up force-rebooting it.
Since it's locked, I can't even get to adb shell. It still registers
actual touch events, just interleaved with these ghost touches, and one
time I managed to unlock it, but couldn't do any more debugging because
I wasn't near the computer at the time. It also made it worse because
now it was doing random touches in my applications, initiating calls and
such.
I can reproduce this most easily if I carry the phone in my trouser
pocket for a while, though I don't always get it. I suspect hardware
still detects the phone rubbing against my inner trousers as touch
events, and I suspect the lock button is pressed accidentally.
This has been happening for a long while with my MX4 Ubuntu edition, and
I am on the latest OTA update.
Let me know where should I look for log files to find what has been
going wrong here? Note that this happens in the lock screen, but
continues on even if I manage to unlock the screen while these spurious
touches continue to happen, so it might be even lower level than unity8.
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Touch seeded packages, which is subscribed to unity8 in Ubuntu.
https://bugs.launchpad.net/bugs/1552844
Title:
Ghost touch events on MX4
Status in unity8 package in Ubuntu:
New
Bug description:
When I attempt to use the phone I haven't used for a bit, I am
sometimes unable to unlock it because it seems to be processing touch
events (a very long series of them) even though I am not touching the
screen at the moment. It usually ends up in it being locked due to too
many wrong unlock attempts, and I end up force-rebooting it.
Since it's locked, I can't even get to adb shell. It still registers
actual touch events, just interleaved with these ghost touches, and
one time I managed to unlock it, but couldn't do any more debugging
because I wasn't near the computer at the time. It also made it worse
because now it was doing random touches in my applications, initiating
calls and such.
I can reproduce this most easily if I carry the phone in my trouser
pocket for a while, though I don't always get it. I suspect hardware
still detects the phone rubbing against my inner trousers as touch
events, and I suspect the lock button is pressed accidentally.
This has been happening for a long while with my MX4 Ubuntu edition,
and I am on the latest OTA update.
Let me know where should I look for log files to find what has been
going wrong here? Note that this happens in the lock screen, but
continues on even if I manage to unlock the screen while these
spurious touches continue to happen, so it might be even lower level
than unity8.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1552844/+subscriptions
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