Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: alsa-driver (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1559228
Title:
[20ENCTO1WW, Realtek ALC298, Speaker, Internal] No sound at all
Status in alsa-driver package in Ubuntu:
Confirmed
Bug description:
I have a Lenovo P50 with the docking station. When the laptop is
plugged into the docking station sound will not play out the external
port.
An lspci -n gives me:
00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-H HD
Audio [8086:a170] (rev 31)
I have updated the bios.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-34.39-generic 4.2.8-ckt4
Uname: Linux 4.2.0-34-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: bgoodman 1698 F.... pulseaudio
/dev/snd/pcmC0D0p: bgoodman 1698 F...m pulseaudio
/dev/snd/controlC0: bgoodman 1698 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Mar 18 12:08:52 2016
InstallationDate: Installed on 2016-03-17 (1 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: bgoodman 1698 F.... pulseaudio
/dev/snd/pcmC0D0p: bgoodman 1698 F...m pulseaudio
/dev/snd/controlC0: bgoodman 1698 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [20ENCTO1WW, Realtek ALC298, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/22/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: N1EET45W (1.19 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20ENCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40705 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrN1EET45W(1.19):bd02/22/2016:svnLENOVO:pn20ENCTO1WW:pvrThinkPadP50:rvnLENOVO:rn20ENCTO1WW:rvrSDK0J40705WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20ENCTO1WW
dmi.product.version: ThinkPad P50
dmi.sys.vendor: LENOVO
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2016-03-18T12:01:21.161389
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