Thanks for your report.
It looks very similar to bug 1493574. Could you please try the app
recommended in comment 35 to check if the sensor works properly?
** Changed in: canonical-devices-system-image
Importance: Undecided => High
** Changed in: canonical-devices-system-image
Status: New => Incomplete
** Changed in: canonical-devices-system-image
Assignee: (unassigned) => kevin gunn (kgunn72)
** Also affects: unity-system-compositor (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1560398
Title:
Proximity sensor during call doesn't allow dialing options
Status in Canonical System Image:
Incomplete
Status in unity-system-compositor package in Ubuntu:
New
Bug description:
I'm not sure if this is a duplicate of any of the proximity bugs
already reported (https://bugs.launchpad.net/canonical-devices-system-
image/+bug/1512100, https://bugs.launchpad.net/canonical-devices-
system-image/+bug/1493574, https://bugs.launchpad.net/canonical-
devices-system-image/+bug/1524648, https://bugs.launchpad.net
/canonical-devices-system-image/+bug/1523308 to name a few).
On arale, rc-proposed I made a call, but at a certain point I needed
to choose an option on an IVR. When I took the phone off my ear, the
screen would indeed wake up, but when I wanted to press a key number
(after some trouble to bring up the keyboard altogether) I wouldn't be
able because the screen would turn off. Eventually I managed to
"trick" the phone being quick, but it took me some time. Hanging up
was somehow less painful.
Maybe a matter of adjusting the distance from which the screen turns
off during calls?
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