The log shows NM had no agent configured to provide the secrets and gave up.
Jun 7 22:26:49 ubuntu-phablet NetworkManager[1536]: <warn> [1465331209.7404] device (wlan0): No agents were available for this request. Jun 7 22:26:49 ubuntu-phablet NetworkManager[1536]: <info> [1465331209.7406] device (wlan0): state change: need-auth -> failed (reason 'no-secrets') [60 120 7] Jun 7 22:26:49 ubuntu-phablet NetworkManager[1536]: <warn> [1465331209.7476] device (wlan0): Activation: failed for connection 'HAL5' -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1589630 Title: Cannot connect to my home WI-FI after OTA-11 update Status in Canonical System Image: Confirmed Status in network-manager package in Ubuntu: New Bug description: Phone Model: BQ E4.5 Telecom provider: O2 Germany DSL-Modem: Alice Modem WLAN 1231 Firmware Version: 2.27-2.12.26.2u WI-FI Mode: 802.11n Channel: Auto Security: WPA2 (AES) I have updated my E4.5 to OTA-11 using my home WI-FI. After this I made a reboot of the phone. Then I wiped the cache partition followed by a factory reset to have a clean new system. After another reboot I wanted to connect to my home WLAN, but it does not work. I can see the SSID in the available networks list. After insert the network password I pressed "Connect" but nothing happens. Note: I tried 2 other WI-FI networks and there it works. I did not change anything on my home WI-FI To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1589630/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp