sorry, I just read your comment where you say you're not able to use adb.
Can you access the phone over ssh somehow?

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https://bugs.launchpad.net/bugs/1588127

Title:
  Phone abandons incoming call

Status in Canonical System Image:
  Incomplete
Status in ofono package in Ubuntu:
  Incomplete
Status in telephony-service package in Ubuntu:
  New

Bug description:
  I just received five incoming calls but I couldn't answer any of them.
  In each case the phone started vibrating, then after a while the ring
  tone started and the answer buttons were displayed, but before I had a
  chance to answer, the phone seemed to give up and go back to sleep.
  Then I could see the green envelope meaning that I had missed a call.

  The fifth time was me trying from another phone.  In this case it
  seemed that the line was still ringing, but again I was unable to
  answer the call.

  After rebooting the phone, I can now answer incoming calls no problem.
  So it seems this is some bad state that the phone gets into after a
  while.

  I've previously had problems with my phone's cover blocking the light
  sensor and preventing me answering calls.  However in this case I was
  expecting the call and had prepared by opening the cover, so this
  can't be the problem.

  Phone is an MX4.  OS Ubuntu 15.04 (OTA-10.1).

  FYI, this was a job interview, with a CTO who was phoning from New
  York.  I'd already had to delay a week after missing the first
  appointment due to the exact same problem.  I've been barely
  tolerating Ubuntu Phone's bugs up to now, but this is the final straw.

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