Public bug reported:
Sound works on laptop speakers, but there is no sound coming from the
headphones jack. The laptop keeps playing from its own speakers instead
of using the headphones I've plugged in.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 4.4.8-040408-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: stian 4028 F...m pulseaudio
/dev/snd/controlC0: stian 4028 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Jul 25 10:03:23 2016
InstallationDate: Installed on 2016-06-02 (52 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: stian 4028 F...m pulseaudio
/dev/snd/controlC0: stian 4028 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [Precision 5510, Realtek ALC3266, Black Headphone Out, Left] No sound at
all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/07/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.02.00
dmi.board.name: 0N8J4R
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnPrecision5510:pvr:rvnDellInc.:rn0N8J4R:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision 5510
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2016-07-25T10:01:11.561836
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1606144
Title:
[Precision 5510, Realtek ALC3266, Black Headphone Out, Left] No sound
at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
Sound works on laptop speakers, but there is no sound coming from the
headphones jack. The laptop keeps playing from its own speakers
instead of using the headphones I've plugged in.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 4.4.8-040408-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: stian 4028 F...m pulseaudio
/dev/snd/controlC0: stian 4028 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Jul 25 10:03:23 2016
InstallationDate: Installed on 2016-06-02 (52 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: stian 4028 F...m pulseaudio
/dev/snd/controlC0: stian 4028 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [Precision 5510, Realtek ALC3266, Black Headphone Out, Left] No sound
at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/07/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.02.00
dmi.board.name: 0N8J4R
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnPrecision5510:pvr:rvnDellInc.:rn0N8J4R:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision 5510
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2016-07-25T10:01:11.561836
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