Brian, well that would not be a solution, a viable one at least. There needs to be an option that does not tell all Ubuntu users they need to install something to avoid something that should not be happening in the first place because of how it is perceived. One proposed solution is, during the installation process, ask with a simple yes/no answer if they would like to send error to Ubuntu (Or a similar idea). By default marked as no. Why marked as no, because from UX, we know users will click away at installing Ubuntu because of how easy it is. Leaving it on no will simply set the user (Who most probably is not interested or unable to send bug reports.
- So disabling would create issues for Developer, but resolve the whole point for end users. - Leaving it enabled by default will make Developers happy, but make end users angry. - Setting an option for End users (On by default) will make developers happy, but there would still be a lot of users asking why Ubuntu "has" so many bugs, because they would still get so many bug reports coming up. - Setting an option for End users (Off by default) will make developers happy because only Ubuntu users that are actually interested in helping the development of it will set it to Yes, this, added to the fact that most users will stop asking about why Ubuntu "has" so many bugs. Note that, even if the wiki states that Apport is disabled by default, that is not true in reality. It still shows on 16.04 and throws bugs like crazy. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1623530 Title: Apport should be disabled by default Status in apport package in Ubuntu: Confirmed Bug description: I work with large communities (US, India, Latin America) and almost the number one issue they have with Ubuntu or simply scares them off is the fact that errors keep popping up every time. Some times multiples times per minutes, per hour, per day. The reason is how apport works by default. The "solution" is going to /etc/default/apport and setting the option to 0 (Disable). I do understand the full benefit or submitting automatically all bug reports, but this has gotten (And most Ubuntu users will be able to confirm) out of hand with some many popup questions about some bug or another that are simply fixed the moment the report is going to be send (eg: Compiz issue that was fixed a couple of milliseconds later, unity issue, dash issue, firefox issue, etc..). All of them have mechanism to handle failures and basically heal themselves. The question regarding this is: Leaving apport enable by default on an Ubuntu installation simply scares or annoys end users (a lot may I add). Leaving it disabled, it will not send a bug report, but there is no issue in simply creating an ubuntu-bug report through the terminal. So the sending of the report is still valid, but is not forced onto the user (And not forced so many times). This report is back by about 3 years going back and forth with the same apport issue and seeing probably around 500 users I have helped myself with the same issue, since this makes Ubuntu less productive to the actual user, even from start. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: apport 2.20.1-0ubuntu2.1 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportLog: ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CurrentDesktop: Unity Date: Wed Sep 14 08:16:03 2016 InstallationDate: Installed on 2016-04-22 (144 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) PackageArchitecture: all SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2016-08-12T16:38:06.249273 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1623530/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
