Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: upower (Ubuntu)
       Status: New => Confirmed

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  Battery not recognized on HP Pavilion Detachable X2 10-N123NF

Status in upower package in Ubuntu:

Bug description:
  After a clean install of xenial on HP Pavilion Detachable X2
  10-N123NF, the battery is not "seen" at all.

  It doesn't appear in Ubuntu's "energy" tab.

  # acpi
  No support for device type: power_supply


  # lshw -class power
         description: Lithium Ion Battery
         product: O02033X
         vendor: 333-42-D7
         physical id: 1
         version: 02/07/2026
         serial: 01794 02/07/2026
         slot: Primary
         capacity: 33060mWh
         configuration: voltage=3.8V
    *-power UNCLAIMED
         description: OEM Define 1
         product: OEM Define 5
         vendor: OEM Define 2
         physical id: 2
         version: OEM Define 6
         serial: OEM Define 3
         capacity: 42mWh

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: acpi-support 0.142
  ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
  Uname: Linux 4.4.0-31-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Jul 25 10:55:19 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-07-22 (3 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
  SourcePackage: acpi-support
  UpgradeStatus: No upgrade log present (probably fresh install)

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