Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: cups (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1643196
Title:
I did not alter anything, package cups-daemon 2.1.3-4 failed to
install/upgrade: subprocess new pre-removal script returned error exit
status 1
Status in cups package in Ubuntu:
Confirmed
Bug description:
I did not alter or do anything during software update install
ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: cups-daemon 2.1.3-4
ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
Uname: Linux 4.4.0-47-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CupsErrorLog:
Date: Sat Nov 19 14:55:32 2016
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2015-10-23 (393 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
(20150218.1)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: Hewlett-Packard HP 255 G3 Notebook PC
Papersize: a4
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-47-generic
root=UUID=8f005d4e-1a96-4aa1-98c0-084fd78e40ff ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-47-generic
root=UUID=8f005d4e-1a96-4aa1-98c0-084fd78e40ff ro quiet splash vt.handoff=7
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.1
apt 1.2.15
SourcePackage: cups
Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new
pre-removal script returned error exit status 1
UpgradeStatus: Upgraded to xenial on 2016-08-13 (98 days ago)
dmi.bios.date: 12/23/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.33
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 21F7
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 52.3A
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.33:bd12/23/2014:svnHewlett-Packard:pnHP255G3NotebookPC:pvr0990100000000000001600087:rvnHewlett-Packard:rn21F7:rvr52.3A:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 255 G3 Notebook PC
dmi.product.version: 0990100000000000001600087
dmi.sys.vendor: Hewlett-Packard
modified.conffile..etc.default.cups:
# Cups configure options
# LOAD_LP_MODULE: enable/disable to load "lp" parallel printer driver module
# LOAD_LP_MODULE has migrated to /etc/modules-load.d/cups-filters.conf
# LOAD_LP_MODULE=yes
mtime.conffile..etc.default.cups: 2015-02-18T19:37:53
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