Hey, Thanks for the report. I will mark it as "needs information" because I need a follow up from your side. Once I get the log files I ask about below I will change the status to further.
- what kind of Ubuntu version is installed on the Linux computer that works just wine with your headset? Also, could you capture a somewhat more verbose logs. I would love to see at least a HCI trace. You can capture it with sudo btmon --write ~/hcitrace.snoop. Just start it and then try to pair with your headset. Also please do not make the test case really long so that it is easier to understand the output :) Finally please read also https://wiki.ubuntu.com/DebuggingBluetooth to understand how different logs for BT debugging can be captured. Thanks. ** Changed in: bluez (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1654782 Title: Can not pair with bluetooth headphones Status in bluez package in Ubuntu: Incomplete Bug description: I can not pair computer and Bluetooth headset (sennheiser momentum 2.0 wireless aebt). (If it matters, I *CAN* pair and use it on another laptop with Linux and with my android smartphone. So headset itself is working well.) Here is how I try to pair: $ bluetoothctl [NEW] Controller 54:27:1E:33:4B:85 impedance [default] [bluetooth]# power on Changing power on succeeded [bluetooth]# agent on Agent registered [bluetooth]# default-agent Default agent request successful [bluetooth]# scan on Discovery started [CHG] Controller 54:27:1E:33:4B:85 Discovering: yes [bluetooth]# scan on I tried to put my headset in pairing mode just before and after issuing "scan on" command. It ends up with nothing - I waited for 3-5 minutes. For example, my smartphone pairs with the headset within 5-15 seconds, my laptop pairs with the headset within about 30 seconds. ================================================================= Here is info $ hciconfig -a hci0: Type: Primary Bus: USB BD Address: 54:27:1E:33:4B:85 ACL MTU: 1021:8 SCO MTU: 64:1 UP RUNNING PSCAN ISCAN RX bytes:4475 acl:0 sco:0 events:565 errors:0 TX bytes:7214 acl:0 sco:0 commands:487 errors:0 Features: 0xbf 0xfe 0xcf 0xfe 0xdb 0xff 0x7b 0x87 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: RSWITCH SNIFF Link mode: SLAVE ACCEPT Name: 'impedance' Class: 0x1c0104 Service Classes: Rendering, Capturing, Object Transfer Device Class: Computer, Desktop workstation HCI Version: 4.0 (0x6) Revision: 0x1000 LMP Version: 4.0 (0x6) Subversion: 0x220e Manufacturer: Broadcom Corporation (15) ================================================================= rfkill list 0: hci0: Bluetooth Soft blocked: no Hard blocked: no ================================================================= Bluez packages installed: $ dpkg -l | grep bluez ii bluez ii bluez-btsco ii bluez-cups ii bluez-hcidump ii bluez-obexd ii bluez-tools ii libkf5bluezqt-data ii libkf5bluezqt6:amd64 ii qml-module-org-kde-bluezqt:amd64 ================================================================= $ dmesg | grep -i blue [ 4.632406] Bluetooth: Core ver 2.21 [ 4.632414] Bluetooth: HCI device and connection manager initialized [ 4.632416] Bluetooth: HCI socket layer initialized [ 4.632417] Bluetooth: L2CAP socket layer initialized [ 4.632420] Bluetooth: SCO socket layer initialized [ 4.644619] Bluetooth: hci0: BCM: chip id 63 [ 4.660554] Bluetooth: hci0: impedance [ 4.661552] Bluetooth: hci0: BCM20702A1 (001.002.014) build 0000 [ 4.661798] bluetooth hci0: Direct firmware load for brcm/BCM20702A1-0b05-17cf.hcd failed with error -2 [ 4.661799] Bluetooth: hci0: BCM: Patch brcm/BCM20702A1-0b05-17cf.hcd not found [ 15.061603] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 15.061604] Bluetooth: BNEP filters: protocol multicast [ 15.061606] Bluetooth: BNEP socket layer initialized [ 48.001553] Bluetooth: RFCOMM TTY layer initialized [ 48.001558] Bluetooth: RFCOMM socket layer initialized [ 48.001562] Bluetooth: RFCOMM ver 1.11 [ 615.404052] Modules linked in: rfcomm pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) xt_CHECKSUM iptable_mangle ipt_MASQUERADE nf_nat_masquerade_ipv4 iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack rpcsec_gss_krb5 nfnetlink_queue nfsv4 nfnetlink xt_tcpudp bridge xt_NFQUEUE nfs xt_owner iptable_filter fscache cmac bnep binfmt_misc nls_iso8859_1 intel_rapl edac_core x86_pkg_temp_thermal coretemp btrfs xor snd_hda_codec_hdmi eeepc_wmi asus_wmi sparse_keymap video mxm_wmi raid6_pq btusb btrtl btbcm btintel bluetooth kvm_intel kvm irqbypass crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw glue_helper ablk_helper cryptd intel_cstate input_leds intel_rapl_perf 8021q garp mrp stp serio_raw llc b43 mac80211 snd_hda_codec_realtek snd_hda_codec_generic ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: bluez 5.41-0ubuntu3 ProcVersionSignature: Ubuntu 4.8.0-32.34-generic 4.8.11 Uname: Linux 4.8.0-32-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.3-0ubuntu8.2 Architecture: amd64 CurrentDesktop: KDE Date: Sat Jan 7 22:36:22 2017 InstallationDate: Installed on 2014-07-05 (917 days ago) InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1) InterestingModules: rfcomm bnep btusb bluetooth MachineType: System manufacturer System Product Name ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-32-generic.efi.signed root=UUID=6cdd6da7-49a5-4892-8a76-48d290860bcf ro acpi=force apm=power_off quiet splash vt.handoff=7 SourcePackage: bluez UpgradeStatus: Upgraded to yakkety on 2016-10-09 (89 days ago) dmi.bios.date: 01/07/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0701 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X79-DELUXE dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0701:bd01/07/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX79-DELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer hciconfig: hci0: Type: Primary Bus: USB BD Address: 54:27:1E:33:4B:85 ACL MTU: 1021:8 SCO MTU: 64:1 UP RUNNING PSCAN ISCAN RX bytes:3452 acl:0 sco:0 events:379 errors:0 TX bytes:6067 acl:0 sco:0 commands:332 errors:0 rfkill: 0: hci0: Bluetooth Soft blocked: no Hard blocked: no To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1654782/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
