Public bug reported: This happens on an ASUS ZenBook UX303UB, with nvidia-375 installed. I'm able to connect to the host through SSH. I have run the apport-bug tool when the display was black.
The problem is not present when I switch back to using the Intel GPU using Nvidia's tool (through nvidia-prime). So far, I have done the following tests, following reports from other users: - Switched to kernel 4.8 - Tried with both nvidia-370 and nvidia-375 - Tried with fix to backlight (http://askubuntu.com/questions/820955/blank-screen-after-resume-dell-m5510-ubuntu-16-04/823523) - Configured ligthdm idle-timeout to 3 seconds and see if the display came back (due to an old bug affecting older versions) Bumblebee is not installed. I have seen several issues / questions that seems similar to this one, but I couldn't find a solution / workaround, other than disabling Nvidia's GPU. I appreciate any help to debug this. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.8.0-34.36~16.04.1-generic 4.8.11 Uname: Linux 4.8.0-34-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 375.26 Thu Dec 8 18:36:43 PST 2016 GCC version: gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.4) ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' Date: Sun Feb 5 22:16:19 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bbswitch, 0.8, 4.4.0-62-generic, x86_64: installed bbswitch, 0.8, 4.8.0-34-generic, x86_64: installed nvidia-375, 375.26, 4.8.0-34-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Sky Lake Integrated Graphics [8086:1916] (rev 07) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Skylake Integrated Graphics [1043:1b1d] Subsystem: ASUSTeK Computer Inc. GM108M [GeForce 940M] [1043:1b1d] InstallationDate: Installed on 2016-08-18 (172 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 8087:0a2a Intel Corp. Bus 001 Device 003: ID 03eb:8b0d Atmel Corp. Bus 001 Device 002: ID 04f2:b56b Chicony Electronics Co., Ltd Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX303UB ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-34-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash acpi_backlight=none acpi_osi= vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/02/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX303UB.206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX303UB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX303UB.206:bd03/02/2016:svnASUSTeKCOMPUTERINC.:pnUX303UB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX303UB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: UX303UB dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Sun Feb 5 22:14:51 2017 xserver.configfile: /etc/X11/xorg.conf xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.18.4-0ubuntu0.2 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug false-gpu-hang freeze ubuntu xenial -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1662042 Title: Black screen after resuming from sleep with nvidia drivers on 16.04 Status in xorg package in Ubuntu: New Bug description: This happens on an ASUS ZenBook UX303UB, with nvidia-375 installed. I'm able to connect to the host through SSH. I have run the apport-bug tool when the display was black. The problem is not present when I switch back to using the Intel GPU using Nvidia's tool (through nvidia-prime). So far, I have done the following tests, following reports from other users: - Switched to kernel 4.8 - Tried with both nvidia-370 and nvidia-375 - Tried with fix to backlight (http://askubuntu.com/questions/820955/blank-screen-after-resume-dell-m5510-ubuntu-16-04/823523) - Configured ligthdm idle-timeout to 3 seconds and see if the display came back (due to an old bug affecting older versions) Bumblebee is not installed. I have seen several issues / questions that seems similar to this one, but I couldn't find a solution / workaround, other than disabling Nvidia's GPU. I appreciate any help to debug this. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.8.0-34.36~16.04.1-generic 4.8.11 Uname: Linux 4.8.0-34-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 375.26 Thu Dec 8 18:36:43 PST 2016 GCC version: gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.4) ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' Date: Sun Feb 5 22:16:19 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bbswitch, 0.8, 4.4.0-62-generic, x86_64: installed bbswitch, 0.8, 4.8.0-34-generic, x86_64: installed nvidia-375, 375.26, 4.8.0-34-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Sky Lake Integrated Graphics [8086:1916] (rev 07) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Skylake Integrated Graphics [1043:1b1d] Subsystem: ASUSTeK Computer Inc. GM108M [GeForce 940M] [1043:1b1d] InstallationDate: Installed on 2016-08-18 (172 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 8087:0a2a Intel Corp. Bus 001 Device 003: ID 03eb:8b0d Atmel Corp. Bus 001 Device 002: ID 04f2:b56b Chicony Electronics Co., Ltd Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX303UB ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-34-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash acpi_backlight=none acpi_osi= vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/02/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX303UB.206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX303UB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX303UB.206:bd03/02/2016:svnASUSTeKCOMPUTERINC.:pnUX303UB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX303UB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: UX303UB dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Sun Feb 5 22:14:51 2017 xserver.configfile: /etc/X11/xorg.conf xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.18.4-0ubuntu0.2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1662042/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
