Public bug reported:

Description:    Ubuntu 16.04.1 LTS
Release:        16.04


alsaplayer-alsa:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsa-base:
  Installed: 1.0.25+dfsg-0ubuntu5
  Candidate: 1.0.25+dfsg-0ubuntu5
  Version table:
 *** 1.0.25+dfsg-0ubuntu5 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
        500 http://pr.archive.ubuntu.com/ubuntu xenial/main i386 Packages
        100 /var/lib/dpkg/status
alsa-source:
  Installed: (none)
  Candidate: 1.0.25+dfsg-0ubuntu5
  Version table:
     1.0.25+dfsg-0ubuntu5 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe i386 Packages
alsamixergui:
  Installed: (none)
  Candidate: 0.9.0rc2-1-9.1
  Version table:
     0.9.0rc2-1-9.1 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsaplayer-output:
  Installed: (none)
  Candidate: (none)
  Version table:
alsaplayer:
  Installed: (none)
  Candidate: (none)
  Version table:
alsaplayer-jack:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsaplayer-common:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsa:
  Installed: (none)
  Candidate: (none)
  Version table:
alsaplayer-esd:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsaplayer-gtk:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsa-utils:
  Installed: 1.1.0-0ubuntu5
  Candidate: 1.1.0-0ubuntu5
  Version table:
 *** 1.1.0-0ubuntu5 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
        100 /var/lib/dpkg/status
alsaplayer-text:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsa-firmware-loaders:
  Installed: (none)
  Candidate: 1.1.0-0ubuntu1
  Version table:
     1.1.0-0ubuntu1 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/multiverse amd64 Packages
alsaplayer-xosd:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsa-tools:
  Installed: (none)
  Candidate: 1.1.0-0ubuntu1
  Version table:
     1.1.0-0ubuntu1 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsaplayer-nas:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsaplayer-oss:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsaplayer-interface:
  Installed: (none)
  Candidate: (none)
  Version table:
alsaplayer-daemon:
  Installed: (none)
  Candidate: 0.99.81-1ubuntu3
  Version table:
     0.99.81-1ubuntu3 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsa-tools-gui:
  Installed: (none)
  Candidate: 1.1.0-0ubuntu1
  Version table:
     1.1.0-0ubuntu1 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
alsa-oss:
  Installed: (none)
  Candidate: 1.0.28-1ubuntu1
  Version table:
     1.0.28-1ubuntu1 500
        500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages


In alas mixer there is a channel miss identified as headphones that
regulates the speakers volume. The problem is that after unplugging the
headphones it is muted and volume set to zero.

If I raise the volume there I can hear sound from my speakers again. I
hope that if I take out my headphones I don't have to start terminal and
alsamixer to use my speakers.

I understand this computer had driver problems in the past but I thought
they were resolved.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
Uname: Linux 4.4.0-62-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  torrien    1781 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Feb 13 22:26:32 2017
InstallationDate: Installed on 2016-07-03 (225 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  torrien    1781 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [1001PX, Realtek Generic, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/12/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0904
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1001PX
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0904:bd08/12/2010:svnASUSTeKComputerINC.:pn1001PX:pvrx.x:rvnASUSTeKComputerINC.:rn1001PX:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1001PX
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2017-02-13T22:04:54.721928

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1664431

Title:
  [1001PX, Realtek Generic, Speaker, Internal] No sound at all after the
  headphones are unplugged.

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Description:  Ubuntu 16.04.1 LTS
  Release:      16.04


  alsaplayer-alsa:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsa-base:
    Installed: 1.0.25+dfsg-0ubuntu5
    Candidate: 1.0.25+dfsg-0ubuntu5
    Version table:
   *** 1.0.25+dfsg-0ubuntu5 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
          500 http://pr.archive.ubuntu.com/ubuntu xenial/main i386 Packages
          100 /var/lib/dpkg/status
  alsa-source:
    Installed: (none)
    Candidate: 1.0.25+dfsg-0ubuntu5
    Version table:
       1.0.25+dfsg-0ubuntu5 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe i386 Packages
  alsamixergui:
    Installed: (none)
    Candidate: 0.9.0rc2-1-9.1
    Version table:
       0.9.0rc2-1-9.1 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsaplayer-output:
    Installed: (none)
    Candidate: (none)
    Version table:
  alsaplayer:
    Installed: (none)
    Candidate: (none)
    Version table:
  alsaplayer-jack:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsaplayer-common:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsa:
    Installed: (none)
    Candidate: (none)
    Version table:
  alsaplayer-esd:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsaplayer-gtk:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsa-utils:
    Installed: 1.1.0-0ubuntu5
    Candidate: 1.1.0-0ubuntu5
    Version table:
   *** 1.1.0-0ubuntu5 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
          100 /var/lib/dpkg/status
  alsaplayer-text:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsa-firmware-loaders:
    Installed: (none)
    Candidate: 1.1.0-0ubuntu1
    Version table:
       1.1.0-0ubuntu1 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/multiverse amd64 
Packages
  alsaplayer-xosd:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsa-tools:
    Installed: (none)
    Candidate: 1.1.0-0ubuntu1
    Version table:
       1.1.0-0ubuntu1 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsaplayer-nas:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsaplayer-oss:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsaplayer-interface:
    Installed: (none)
    Candidate: (none)
    Version table:
  alsaplayer-daemon:
    Installed: (none)
    Candidate: 0.99.81-1ubuntu3
    Version table:
       0.99.81-1ubuntu3 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsa-tools-gui:
    Installed: (none)
    Candidate: 1.1.0-0ubuntu1
    Version table:
       1.1.0-0ubuntu1 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  alsa-oss:
    Installed: (none)
    Candidate: 1.0.28-1ubuntu1
    Version table:
       1.0.28-1ubuntu1 500
          500 http://pr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages


  
  In alas mixer there is a channel miss identified as headphones that regulates 
the speakers volume. The problem is that after unplugging the headphones it is 
muted and volume set to zero.

  If I raise the volume there I can hear sound from my speakers again. I
  hope that if I take out my headphones I don't have to start terminal
  and alsamixer to use my speakers.

  I understand this computer had driver problems in the past but I
  thought they were resolved.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
  Uname: Linux 4.4.0-62-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  torrien    1781 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Feb 13 22:26:32 2017
  InstallationDate: Installed on 2016-07-03 (225 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  torrien    1781 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [1001PX, Realtek Generic, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/12/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0904
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: 1001PX
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: x.xx
  dmi.chassis.asset.tag: 0x00000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer INC.
  dmi.chassis.version: x.x
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0904:bd08/12/2010:svnASUSTeKComputerINC.:pn1001PX:pvrx.x:rvnASUSTeKComputerINC.:rn1001PX:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
  dmi.product.name: 1001PX
  dmi.product.version: x.x
  dmi.sys.vendor: ASUSTeK Computer INC.
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2017-02-13T22:04:54.721928

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