** Changed in: alsa-driver (Ubuntu)
Importance: Undecided => High
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https://bugs.launchpad.net/bugs/1652611
Title:
PCI/internal sound card not detected
Status in alsa-driver package in Ubuntu:
Confirmed
Bug description:
davidm@davidm-Inspiron-5559:~$ hostnamectl status
Static hostname: davidm-Inspiron-5559
Icon name: computer-laptop
Chassis: laptop
Machine ID: 296c514c3dea48e2adb2b1f3fc05c4ee
Boot ID: 4773a5fcc2f947fd886aca6180bd565e
Operating System: Ubuntu 16.04.1 LTS
Kernel: Linux 4.4.0-57-generic
Architecture: x86-64
aplay -l
davidm@davidm-Inspiron-5559:~$ aplay -l
aplay: device_list:268: no soundcards found...
lspci
davidm@davidm-Inspiron-5559:~$ sudo lspci
00:00.0 Host bridge: Intel Corporation Sky Lake Host Bridge/DRAM Registers
(rev 08)
00:02.0 VGA compatible controller: Intel Corporation Sky Lake Integrated
Graphics (rev 07)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI
Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP
Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP
Serial IO I2C Controller (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP
Serial IO I2C Controller (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME
HECI (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller
[AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port
(rev f1)
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port
(rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 Network controller: Intel Corporation Wireless 3160 (rev 83)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI
Express Fast/Gigabit Ethernet controller (rev 07)
lspci -v
davidm@davidm-Inspiron-5559:~$ sudo lspci -v
[sudo] password for davidm:
00:00.0 Host bridge: Intel Corporation Sky Lake Host Bridge/DRAM Registers
(rev 08)
Subsystem: Dell Skylake Host Bridge/DRAM Registers
Flags: bus master, fast devsel, latency 0
Capabilities: [e0] Vendor Specific Information: Len=10 <?>
00:02.0 VGA compatible controller: Intel Corporation Sky Lake Integrated
Graphics (rev 07) (prog-if 00 [VGA controller])
DeviceName: Onboard IGD
Subsystem: Dell Skylake Integrated Graphics
Flags: bus master, fast devsel, latency 0, IRQ 277
Memory at d0000000 (64-bit, non-prefetchable) [size=16M]
Memory at c0000000 (64-bit, prefetchable) [size=256M]
I/O ports at f000 [size=64]
Expansion ROM at <unassigned> [disabled]
Capabilities: [40] Vendor Specific Information: Len=0c <?>
Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
Capabilities: [ac] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [d0] Power Management version 2
Capabilities: [100] #1b
Capabilities: [200] Address Translation Service (ATS)
Capabilities: [300] #13
Kernel driver in use: i915_bpo
Kernel modules: i915_bpo
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI
Controller (rev 21) (prog-if 30 [XHCI])
Subsystem: Dell Sunrise Point-LP USB 3.0 xHCI Controller
Flags: bus master, medium devsel, latency 0, IRQ 122
Memory at d1200000 (64-bit, non-prefetchable) [size=64K]
Capabilities: [70] Power Management version 2
Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
Kernel driver in use: xhci_hcd
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP
Thermal subsystem (rev 21)
Subsystem: Dell Sunrise Point-LP Thermal subsystem
Flags: fast devsel, IRQ 11
Memory at d121c000 (64-bit, non-prefetchable) [size=4K]
Capabilities: [50] Power Management version 3
Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP
Serial IO I2C Controller (rev 21)
Subsystem: Dell Sunrise Point-LP Serial IO I2C Controller
Flags: bus master, fast devsel, latency 0, IRQ 16
Memory at d121b000 (64-bit, non-prefetchable) [size=4K]
Capabilities: [80] Power Management version 3
Capabilities: [90] Vendor Specific Information: Len=14 <?>
Kernel driver in use: intel-lpss
Kernel modules: intel_lpss_pci
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP
Serial IO I2C Controller (rev 21)
Subsystem: Dell Sunrise Point-LP Serial IO I2C Controller
Flags: bus master, fast devsel, latency 0, IRQ 17
Memory at d121a000 (64-bit, non-prefetchable) [size=4K]
Capabilities: [80] Power Management version 3
Capabilities: [90] Vendor Specific Information: Len=14 <?>
Kernel driver in use: intel-lpss
Kernel modules: intel_lpss_pci
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME
HECI (rev 21)
Flags: bus master, fast devsel, latency 0, IRQ 278
Memory at d1219000 (64-bit, non-prefetchable) [size=4K]
Capabilities: [50] Power Management version 3
Capabilities: [8c] MSI: Enable+ Count=1/1 Maskable- 64bit+
Kernel driver in use: mei_me
Kernel modules: mei_me
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller
[AHCI mode] (rev 21) (prog-if 01 [AHCI 1.0])
Subsystem: Dell Sunrise Point-LP SATA Controller [AHCI mode]
Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 275
Memory at d1214000 (32-bit, non-prefetchable) [size=8K]
Memory at d1218000 (32-bit, non-prefetchable) [size=256]
I/O ports at f090 [size=8]
I/O ports at f080 [size=4]
I/O ports at f060 [size=32]
Memory at d1217000 (32-bit, non-prefetchable) [size=2K]
Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [70] Power Management version 3
Capabilities: [a8] SATA HBA v1.0
Kernel driver in use: ahci
Kernel modules: ahci
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port
(rev f1) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 16
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
Memory behind bridge: d1100000-d11fffff
Capabilities: [40] Express Root Port (Slot+), MSI 00
Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
Capabilities: [90] Subsystem: Dell Sunrise Point-LP PCI Express Root
Port
Capabilities: [a0] Power Management version 3
Capabilities: [100] Advanced Error Reporting
Capabilities: [140] Access Control Services
Capabilities: [200] L1 PM Substates
Capabilities: [220] #19
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port
(rev f1) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 17
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
I/O behind bridge: 0000e000-0000efff
Memory behind bridge: d1000000-d10fffff
Capabilities: [40] Express Root Port (Slot+), MSI 00
Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
Capabilities: [90] Subsystem: Dell Sunrise Point-LP PCI Express Root
Port
Capabilities: [a0] Power Management version 3
Capabilities: [100] Advanced Error Reporting
Capabilities: [140] Access Control Services
Capabilities: [200] L1 PM Substates
Capabilities: [220] #19
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21)
Subsystem: Dell Sunrise Point-LP LPC Controller
Flags: bus master, medium devsel, latency 0
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
Subsystem: Dell Sunrise Point-LP PMC
Flags: fast devsel
Memory at d1210000 (32-bit, non-prefetchable) [disabled] [size=16K]
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
Subsystem: Dell Sunrise Point-LP SMBus
Flags: medium devsel, IRQ 11
Memory at d1216000 (64-bit, non-prefetchable) [size=256]
I/O ports at f040 [size=32]
Kernel modules: i2c_i801
01:00.0 Network controller: Intel Corporation Wireless 3160 (rev 83)
Subsystem: Intel Corporation Dual Band Wireless AC 3160
Flags: bus master, fast devsel, latency 0, IRQ 279
Memory at d1100000 (64-bit, non-prefetchable) [size=8K]
Capabilities: [c8] Power Management version 3
Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [40] Express Endpoint, MSI 00
Capabilities: [100] Advanced Error Reporting
Capabilities: [140] Device Serial Number e4-02-9b-ff-ff-9c-6d-23
Capabilities: [14c] Latency Tolerance Reporting
Capabilities: [154] Vendor Specific Information: ID=cafe Rev=1 Len=014
<?>
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI
Express Fast/Gigabit Ethernet controller (rev 07)
Subsystem: Dell RTL8101/2/6E PCI Express Fast/Gigabit Ethernet
controller
Flags: bus master, fast devsel, latency 0, IRQ 276
I/O ports at e000 [size=256]
Memory at d1004000 (64-bit, non-prefetchable) [size=4K]
Memory at d1000000 (64-bit, prefetchable) [size=16K]
Capabilities: [40] Power Management version 3
Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [70] Express Endpoint, MSI 01
Capabilities: [b0] MSI-X: Enable- Count=4 Masked-
Capabilities: [d0] Vital Product Data
Capabilities: [100] Advanced Error Reporting
Capabilities: [140] Virtual Channel
Capabilities: [160] Device Serial Number 01-00-00-00-36-4c-e0-00
Capabilities: [170] Latency Tolerance Reporting
Kernel driver in use: r8169
Kernel modules: r8169
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35
Uname: Linux 4.4.0-57-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.4
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Mon Dec 26 13:46:26 2016
InstallationDate: Installed on 2016-12-21 (5 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_ZA:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_ZA.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/08/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.1
dmi.board.name: 0K64R6
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.2.1:bd06/08/2016:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0K64R6:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 5559
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2016-12-26T07:03:30.238030
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