*** This bug is a duplicate of bug 1032456 ***
https://bugs.launchpad.net/bugs/1032456
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: cups (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1202631
Title:
Pixma printer hangs after partial printing of Libreoffice Calc
documents
Status in cups package in Ubuntu:
Confirmed
Bug description:
Canon Pixma MP470 installed on a Lubuntu 12.04 via USB. Test
spreadsheet with a few random cells of data, wide enough to go to 2
pages (but have same problem with 1-page spreadsheet), Printer prints
fine til the point when it should continue to feed the paper, print
the footer and move on, but at that point stops. Printer indicates
(in own LCD screen) that the printer is still printing. No job is
left in the printer queue.
I believe all the other info required should be included via Apport,
but will naturally provide other info as requested.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.3-0ubuntu8
ProcVersionSignature: Ubuntu 3.2.0-48.74-generic 3.2.46
Uname: Linux 3.2.0-48-generic i686
ApportVersion: 2.0.1-0ubuntu17.3
Architecture: i386
CupsErrorLog:
E [18/Jul/2013:09:20:17 +0300] Unknown directive SystemGroup on line 16 of
/etc/cups/cupsd.conf.
W [18/Jul/2013:09:20:18 +0300] failed to CreateProfile:
org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager
was not provided by any .service files
W [18/Jul/2013:09:20:18 +0300] failed to CreateProfile:
org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager
was not provided by any .service files
W [18/Jul/2013:09:20:18 +0300] failed to CreateDevice:
org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager
was not provided by any .service files
Date: Thu Jul 18 13:52:26 2013
InstallationMedia: Lubuntu 12.04 "Precise Pangolin" - Release i386 (20120423)
Lpstat:
WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-0t0xip/pkcs11: No
such file or directory
device for Canon-MP470-series:
usb://Canon/MP470%20series?serial=20B549&interface=1
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 005: ID 04a9:1723 Canon, Inc. MP470 ser
MachineType: Hewlett-Packard hp pavilion ze4900 (PJ914EA#AK8)
MarkForUpload: True
Papersize: a4
PpdFiles: Canon-MP470-series: Canon PIXMA MP470 - CUPS+Gutenprint v5.2.8-pre1
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-48-generic
root=UUID=82cbc0cf-35d3-4aee-9cfa-b686fa5a8223 ro quiet splash
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/07/2004
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.04
dmi.board.name: 3084
dmi.board.vendor: Quanta
dmi.board.version: 41.08
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.04:bd07/07/2004:svnHewlett-Packard:pnhppavilionze4900(PJ914EA#AK8):pvrRev1:rvnQuanta:rn3084:rvr41.08:cvnQuanta:ct10:cvrN/A:
dmi.product.name: hp pavilion ze4900 (PJ914EA#AK8)
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard
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