Public bug reported:
Plugging in headphones used to generate a pop up to select which audio
device to play. This no longer occurs. Only get one output (speakers) in
the sound controls when their used to be multiple. When plugging in
headphones sound comes out of both the speakers and headphones at the
same time.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.11.0-13.19-generic 4.11.12
Uname: Linux 4.11.0-13-generic x86_64
ApportVersion: 2.20.6-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dpepe 1788 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sat Aug 12 12:32:10 2017
InstallationDate: Installed on 2017-07-25 (17 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170723)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Only some of outputs are working
Title: [XPS 15 9550, Realtek ALC3266, Black Headphone Out, Left] Playback
problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/07/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.25
dmi.board.name: 0N7TVV
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.2.25:bd05/07/2017:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 15 9550
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1710389
Title:
Sound plays out of the speakers and headphones at the same time. No
volume control for headphones anymore.
Status in alsa-driver package in Ubuntu:
New
Bug description:
Plugging in headphones used to generate a pop up to select which audio
device to play. This no longer occurs. Only get one output (speakers)
in the sound controls when their used to be multiple. When plugging in
headphones sound comes out of both the speakers and headphones at the
same time.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.11.0-13.19-generic 4.11.12
Uname: Linux 4.11.0-13-generic x86_64
ApportVersion: 2.20.6-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dpepe 1788 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sat Aug 12 12:32:10 2017
InstallationDate: Installed on 2017-07-25 (17 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170723)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Only some of outputs are working
Title: [XPS 15 9550, Realtek ALC3266, Black Headphone Out, Left] Playback
problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/07/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.25
dmi.board.name: 0N7TVV
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.2.25:bd05/07/2017:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 15 9550
dmi.sys.vendor: Dell Inc.
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