This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1569925 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Changed in: linux (Ubuntu Xenial) Status: New => Incomplete ** Changed in: linux (Ubuntu Zesty) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to systemd in Ubuntu. https://bugs.launchpad.net/bugs/1569925 Title: Shutdown hang on 16.04 with iscsi targets Status in linux package in Ubuntu: Incomplete Status in open-iscsi package in Ubuntu: New Status in systemd package in Ubuntu: Confirmed Status in linux source package in Xenial: Incomplete Status in open-iscsi source package in Xenial: New Status in systemd source package in Xenial: In Progress Status in linux source package in Zesty: Incomplete Status in open-iscsi source package in Zesty: New Status in systemd source package in Zesty: New Status in linux source package in Artful: Incomplete Status in open-iscsi source package in Artful: New Status in systemd source package in Artful: Confirmed Bug description: I have 4 servers running the latest 16.04 updates from the development branch (as of right now). Each server is connected to NetApp storage using iscsi software initiator. There are a total of 56 volumes spread across two NetApp arrays. Each volume has 4 paths available to it which are being managed by device mapper. While logged into the iscsi sessions all I have to do is reboot the server and I get a hang. I see a message that says: "Reached target Shutdown" followed by "systemd-shutdown[1]: Failed to finalize DM devices, ignoring" and then I see 8 lines that say: "connection1:0: ping timeout of 5 secs expired, recv timeout 5, last rx 4311815***, last ping 43118164**, now 4311817***" "connection2:0: ping timeout of 5 secs expired, recv timeout 5, last rx 4311815***, last ping 43118164**, now 4311817***" "connection3:0: ping timeout of 5 secs expired, recv timeout 5, last rx 4311815***, last ping 43118164**, now 4311817***" "connection4:0: ping timeout of 5 secs expired, recv timeout 5, last rx 4311815***, last ping 43118164**, now 4311817***" "connection5:0: ping timeout of 5 secs expired, recv timeout 5, last rx 4311815***, last ping 43118164**, now 4311817***" "connection6:0: ping timeout of 5 secs expired, recv timeout 5, last rx 4311815***, last ping 43118164**, now 4311817***" "connection7:0: ping timeout of 5 secs expired, recv timeout 5, last rx 4311815***, last ping 43118164**, now 4311817***" "connection8:0: ping timeout of 5 secs expired, recv timeout 5, last rx 4311815***, last ping 43118164**, now 4311817***" NOTE: the actual values of the *'s differ for each line above. This seems like a bug somewhere but I am unaware of any additional logging that I could turn on to pinpoint the problem. Note I also have similar setups that are not doing iscsi and they don't have this problem. Here is a screenshot of what I see on the shell when I try to reboot: (https://launchpadlibrarian.net/291303059/Screenshot.jpg) This is being tracked in NetApp bug tracker CQ number 860251. If I log out of all iscsi sessions before rebooting then I do not experience the hang: iscsiadm -m node -U all We are wondering if this could be some kind of shutdown ordering problem. Like the network devices have already disappeared and then iscsi tries to perform some operation (hence the ping timeouts). To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1569925/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp