Public bug reported:
I am not able to listen to the sound on bootup and when I login I cannot
hear any sound on browser, not even the bubble pop sound that we
typically hear when the volume increase button is pressed. Kindly fix
this at the earliest. Thank you.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-33.37~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-33-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: manikanta 1980 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Sep 15 19:01:38 2017
InstallationDate: Installed on 2017-09-01 (14 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: manikanta 1980 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Inspiron 13-7359, Conexant CX20722, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/25/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.06.00
dmi.board.name: 0WJF7F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr01.06.00:bd02/25/2016:svnDellInc.:pnInspiron13-7359:pvr:rvnDellInc.:rn0WJF7F:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 13-7359
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1717617
Title:
[Inspiron 13-7359, Conexant CX20722, Speaker, Internal] No sound at
all
Status in alsa-driver package in Ubuntu:
New
Bug description:
I am not able to listen to the sound on bootup and when I login I
cannot hear any sound on browser, not even the bubble pop sound that
we typically hear when the volume increase button is pressed. Kindly
fix this at the earliest. Thank you.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-33.37~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-33-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: manikanta 1980 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Sep 15 19:01:38 2017
InstallationDate: Installed on 2017-09-01 (14 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64
(20170801)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: manikanta 1980 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Inspiron 13-7359, Conexant CX20722, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/25/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.06.00
dmi.board.name: 0WJF7F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr01.06.00:bd02/25/2016:svnDellInc.:pnInspiron13-7359:pvr:rvnDellInc.:rn0WJF7F:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 13-7359
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1717617/+subscriptions
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