** Description changed: + Edit 11-Dec-2017 + + attached screenshot showing how there are no 'Play sound through' Output Options in the Sound Settings. Also, AlsaMixer keeps resetting the speaker to mute after each re-start. + ------------------------------------------------------------------------- + Edit 05-Nov-2017 - wondering if my issue could be same as bug 1616079 note that when I run pulseaudio (verbose) at the command line it says that the daemon is running but that pa_pid_file_create() failed and when I ran gnome-control-center at the command line recently I saw: (gnome-control-center:8955): sound-cc-panel-WARNING **: No devices in the tree, so cannot set the active output (gnome-control-center:8955): Gvc-WARNING **: Couldn't match the portless stream (with card) - 'Built-in Audio Analog Stereo' is it an input ? -> 1, streams card id -> 0 (gnome-control-center:8955): Gvc-CRITICAL **: gvc_mixer_ui_device_get_id: assertion 'GVC_IS_MIXER_UI_DEVICE (device)' failed (gnome-control-center:8955): sound-cc-panel-WARNING **: on_control_active_input_update - tried to fetch an input of id 0 but got nothing -------------original text of bug---------- I have had no sound since original (fairly recent) purchase. I purchased online from Dell. Sound preferences were originally showing in upper right hand corner of the screen, but the sliders for changing volume were grayed out, and choosing sound test had no audible or visual result. Now sound preferences are not showing in upper right corner at all, and system preferences --> sound no longer shows 'sound test' as an option. I tried to fix original problem myself by killing then re-starting pulseaudio No effect. Also I tried commands apt-get purge pulseaudio and then later apt-get install pulseaudio it seemed to be after that when the sound preferences stopped showing in upper right corner, but I also did a general ubuntu update at the same time (and there is still a restart required for update for 'Latitude E5X60 System Update' 68614) Release: Ubuntu 16.04.2 LTS Package: N: Unable to locate package pkgname ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-72.93-generic 4.4.49 Uname: Linux 4.4.0-72-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: clare 2105 F.... pulseaudio CurrentDesktop: Unity Date: Tue Apr 18 22:44:33 2017 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2017-01-05 (104 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: clare 2105 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Precision 3510, Realtek ALC3235, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2017-02-10 (67 days ago) dmi.bios.date: 08/26/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.9.4 dmi.board.name: 0FFPFD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.9.4:bd08/26/2016:svnDellInc.:pnPrecision3510:pvr:rvnDellInc.:rn0FFPFD:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Precision 3510 dmi.sys.vendor: Dell Inc.
** Attachment added: "No 'Play Sound Through' Output Options in Sound Settings" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1683990/+attachment/5021514/+files/Screenshot%20from%202017-12-11%2019-03-59.png ** Description changed: Edit 11-Dec-2017 - attached screenshot showing how there are no 'Play sound through' Output Options in the Sound Settings. Also, AlsaMixer keeps resetting the speaker to mute after each re-start. + attached screenshot showing how there are no 'Play sound through' Output Options in the Sound Settings. Also, AlsaMixer keeps resetting the speaker to mute after each re-start. ------------------------------------------------------------------------- Edit 05-Nov-2017 note that when I run pulseaudio (verbose) at the command line it says that the daemon is running but that pa_pid_file_create() failed and when I ran gnome-control-center at the command line recently I saw: (gnome-control-center:8955): sound-cc-panel-WARNING **: No devices in the tree, so cannot set the active output (gnome-control-center:8955): Gvc-WARNING **: Couldn't match the portless stream (with card) - 'Built-in Audio Analog Stereo' is it an input ? -> 1, streams card id -> 0 (gnome-control-center:8955): Gvc-CRITICAL **: gvc_mixer_ui_device_get_id: assertion 'GVC_IS_MIXER_UI_DEVICE (device)' failed (gnome-control-center:8955): sound-cc-panel-WARNING **: on_control_active_input_update - tried to fetch an input of id 0 but got nothing -------------original text of bug---------- - I have had no sound since original (fairly recent) purchase. I purchased - online from Dell. + I have had no sound since original purchase except via headphones Sound preferences were originally showing in upper right hand corner of the screen, but the sliders for changing volume were grayed out, and choosing sound test had no audible or visual result. - Now sound preferences are not showing in upper right corner at all, and - system preferences --> sound no longer shows 'sound test' as an option. - - I tried to fix original problem myself by killing then re-starting pulseaudio - No effect. Also I tried commands - - apt-get purge pulseaudio - and then later - apt-get install pulseaudio - - it seemed to be after that when the sound preferences stopped showing in - upper right corner, but I also did a general ubuntu update at the same - time (and there is still a restart required for update for 'Latitude - E5X60 System Update' 68614) - + --------------------------------------------------------- Release: Ubuntu 16.04.2 LTS Package: N: Unable to locate package pkgname ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-72.93-generic 4.4.49 Uname: Linux 4.4.0-72-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: clare 2105 F.... pulseaudio CurrentDesktop: Unity Date: Tue Apr 18 22:44:33 2017 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2017-01-05 (104 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: clare 2105 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Precision 3510, Realtek ALC3235, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2017-02-10 (67 days ago) dmi.bios.date: 08/26/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.9.4 dmi.board.name: 0FFPFD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.9.4:bd08/26/2016:svnDellInc.:pnPrecision3510:pvr:rvnDellInc.:rn0FFPFD:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Precision 3510 dmi.sys.vendor: Dell Inc. ** Description changed: Edit 11-Dec-2017 - attached screenshot showing how there are no 'Play sound through' Output Options in the Sound Settings. Also, AlsaMixer keeps resetting the speaker to mute after each re-start. + attached screenshot showing how there are no 'Play sound through' Output + Options in the Sound Settings. Also, AlsaMixer keeps resetting the + speaker to mute after each re-start. + + Note that I DO have sound via headphones. ------------------------------------------------------------------------- Edit 05-Nov-2017 note that when I run pulseaudio (verbose) at the command line it says that the daemon is running but that pa_pid_file_create() failed and when I ran gnome-control-center at the command line recently I saw: (gnome-control-center:8955): sound-cc-panel-WARNING **: No devices in the tree, so cannot set the active output (gnome-control-center:8955): Gvc-WARNING **: Couldn't match the portless stream (with card) - 'Built-in Audio Analog Stereo' is it an input ? -> 1, streams card id -> 0 (gnome-control-center:8955): Gvc-CRITICAL **: gvc_mixer_ui_device_get_id: assertion 'GVC_IS_MIXER_UI_DEVICE (device)' failed (gnome-control-center:8955): sound-cc-panel-WARNING **: on_control_active_input_update - tried to fetch an input of id 0 but got nothing -------------original text of bug---------- - I have had no sound since original purchase except via headphones + I have had no sound since original purchase Sound preferences were originally showing in upper right hand corner of the screen, but the sliders for changing volume were grayed out, and choosing sound test had no audible or visual result. --------------------------------------------------------- Release: Ubuntu 16.04.2 LTS Package: N: Unable to locate package pkgname ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-72.93-generic 4.4.49 Uname: Linux 4.4.0-72-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: clare 2105 F.... pulseaudio CurrentDesktop: Unity Date: Tue Apr 18 22:44:33 2017 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2017-01-05 (104 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: clare 2105 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Precision 3510, Realtek ALC3235, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2017-02-10 (67 days ago) dmi.bios.date: 08/26/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.9.4 dmi.board.name: 0FFPFD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.9.4:bd08/26/2016:svnDellInc.:pnPrecision3510:pvr:rvnDellInc.:rn0FFPFD:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Precision 3510 dmi.sys.vendor: Dell Inc. ** Description changed: Edit 11-Dec-2017 attached screenshot showing how there are no 'Play sound through' Output Options in the Sound Settings. Also, AlsaMixer keeps resetting the speaker to mute after each re-start. - Note that I DO have sound via headphones. + Note that I DO have sound via headphones after resetting the speaker up to 100%. ------------------------------------------------------------------------- Edit 05-Nov-2017 note that when I run pulseaudio (verbose) at the command line it says that the daemon is running but that pa_pid_file_create() failed and when I ran gnome-control-center at the command line recently I saw: (gnome-control-center:8955): sound-cc-panel-WARNING **: No devices in the tree, so cannot set the active output (gnome-control-center:8955): Gvc-WARNING **: Couldn't match the portless stream (with card) - 'Built-in Audio Analog Stereo' is it an input ? -> 1, streams card id -> 0 (gnome-control-center:8955): Gvc-CRITICAL **: gvc_mixer_ui_device_get_id: assertion 'GVC_IS_MIXER_UI_DEVICE (device)' failed (gnome-control-center:8955): sound-cc-panel-WARNING **: on_control_active_input_update - tried to fetch an input of id 0 but got nothing -------------original text of bug---------- I have had no sound since original purchase Sound preferences were originally showing in upper right hand corner of the screen, but the sliders for changing volume were grayed out, and choosing sound test had no audible or visual result. --------------------------------------------------------- Release: Ubuntu 16.04.2 LTS Package: N: Unable to locate package pkgname ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-72.93-generic 4.4.49 Uname: Linux 4.4.0-72-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: clare 2105 F.... pulseaudio CurrentDesktop: Unity Date: Tue Apr 18 22:44:33 2017 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2017-01-05 (104 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: clare 2105 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Precision 3510, Realtek ALC3235, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2017-02-10 (67 days ago) dmi.bios.date: 08/26/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.9.4 dmi.board.name: 0FFPFD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.9.4:bd08/26/2016:svnDellInc.:pnPrecision3510:pvr:rvnDellInc.:rn0FFPFD:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Precision 3510 dmi.sys.vendor: Dell Inc. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1683990 Title: [Precision 3510, Realtek ALC3235, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Invalid Bug description: Edit 11-Dec-2017 attached screenshot showing how there are no 'Play sound through' Output Options in the Sound Settings. Also, AlsaMixer indicates that the speaker keeps getting reset to mute after each re-start. ------------------------------------------------------------------------- Edit 05-Nov-2017 note that when I run pulseaudio (verbose) at the command line it says that the daemon is running but that pa_pid_file_create() failed and when I ran gnome-control-center at the command line recently I saw: (gnome-control-center:8955): sound-cc-panel-WARNING **: No devices in the tree, so cannot set the active output (gnome-control-center:8955): Gvc-WARNING **: Couldn't match the portless stream (with card) - 'Built-in Audio Analog Stereo' is it an input ? -> 1, streams card id -> 0 (gnome-control-center:8955): Gvc-CRITICAL **: gvc_mixer_ui_device_get_id: assertion 'GVC_IS_MIXER_UI_DEVICE (device)' failed (gnome-control-center:8955): sound-cc-panel-WARNING **: on_control_active_input_update - tried to fetch an input of id 0 but got nothing -------------original text of bug---------- I have had no sound since original (fairly recent) purchase. I purchased online from Dell. Sound preferences were originally showing in upper right hand corner of the screen, but the sliders for changing volume were grayed out, and choosing sound test had no audible or visual result. Now sound preferences are not showing in upper right corner at all, and system preferences --> sound no longer shows 'sound test' as an option. I tried to fix original problem myself by killing then re-starting pulseaudio No effect. Also I tried commands apt-get purge pulseaudio and then later apt-get install pulseaudio it seemed to be after that when the sound preferences stopped showing in upper right corner, but I also did a general ubuntu update at the same time (and there is still a restart required for update for 'Latitude E5X60 System Update' 68614) Release: Ubuntu 16.04.2 LTS Package: N: Unable to locate package pkgname ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-72.93-generic 4.4.49 Uname: Linux 4.4.0-72-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: clare 2105 F.... pulseaudio CurrentDesktop: Unity Date: Tue Apr 18 22:44:33 2017 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2017-01-05 (104 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: clare 2105 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Precision 3510, Realtek ALC3235, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2017-02-10 (67 days ago) dmi.bios.date: 08/26/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.9.4 dmi.board.name: 0FFPFD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.9.4:bd08/26/2016:svnDellInc.:pnPrecision3510:pvr:rvnDellInc.:rn0FFPFD:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Precision 3510 dmi.sys.vendor: Dell Inc. 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