"@Roberto: can you please run webbrowser-app in a terminal and paste here the output? Is the application crashing, or hanging?"
No, he can't get the output, because the system is completely unresponsive. I tried to redirect terminal output to a file, but the file was empty. I did, however, take a very good picture of the screen, and can send you an image if it will help. There are several error messages, including: (webbrowser-app:2541): dconf-CRITICAL **: unable to create file '/run/user/1000/dconf: Permission denied. dconf will not work properly. libGL errors MESA-LOADER: failed to retrieve device information Version 4 or later of flush extension not found failed to load driver: i915 There are many other errors--too many to type unless I'm certain it will help. I have the identical symptoms as in comment 13. System is similar except I have Inspiron with i5 processor. Same Intel graphics. I am running Ubuntu 16.04 64 bit. The system draws the frame for the window, but the app does not draw its own space. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to webbrowser-app in Ubuntu. https://bugs.launchpad.net/bugs/1577168 Title: Browser hangs Ubuntu 16.04 Status in webbrowser-app package in Ubuntu: Confirmed Bug description: When I activate Browser or click on Amazon button (which activates Browser), Ubuntu 16.04 hangs. This occurrence should not happen. An exception to this problem is that the mouse pointer is movable initially. In the extreme case, the mouse pointer hangs also. This problem does not occur when activating Firefox or Chromium. Occurs in a freshly installed Ubuntu 16.04 system. Description: Ubuntu 16.04 LTS Release: 16.04 N: Unable to locate package pkgname To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1577168/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
