Public bug reported:
Both the headphone jack ports(front and back) do not work. No sound
heard when connected to headphones or speakers using a 3.5 mm jack.
Description: Ubuntu 16.04.3 LTS
Release: 16.04
alsa-base:
Installed: 1.0.25+dfsg-0ubuntu5
Candidate: 1.0.25+dfsg-0ubuntu5
Version table:
*** 1.0.25+dfsg-0ubuntu5 500
500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
500 http://us.archive.ubuntu.com/ubuntu xenial/main i386 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98
Uname: Linux 4.4.0-104-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D1p: ninja 2049 F...m pulseaudio
/dev/snd/controlC0: ninja 2049 F.... pulseaudio
/dev/snd/controlC1: ninja 2049 F.... pulseaudio
CurrentDesktop: KDE
Date: Wed Jan 3 14:41:02 2018
InstallationDate: Installed on 2017-12-16 (17 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia successful
Symptom_Card: GM204 High Definition Audio Controller - HDA NVidia
Symptom_Jack: Digital Out, HDMI
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [Alienware Area-51 R2, Nvidia GPU 71 HDMI/DP, Digital Out, HDMI]
Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/01/2014
dmi.bios.vendor: Alienware
dmi.bios.version: A01
dmi.board.name: 0XJKKD
dmi.board.vendor: Alienware
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Alienware
dmi.modalias:
dmi:bvnAlienware:bvrA01:bd10/01/2014:svnAlienware:pnAlienwareArea-51R2:pvr:rvnAlienware:rn0XJKKD:rvrA01:cvnAlienware:ct3:cvr:
dmi.product.name: Alienware Area-51 R2
dmi.sys.vendor: Alienware
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1741107
Title:
[Alienware Area-51 R2, Nvidia GPU 71 HDMI/DP, Digital Out, HDMI]
Playback problem
Status in alsa-driver package in Ubuntu:
New
Bug description:
Both the headphone jack ports(front and back) do not work. No sound
heard when connected to headphones or speakers using a 3.5 mm jack.
Description: Ubuntu 16.04.3 LTS
Release: 16.04
alsa-base:
Installed: 1.0.25+dfsg-0ubuntu5
Candidate: 1.0.25+dfsg-0ubuntu5
Version table:
*** 1.0.25+dfsg-0ubuntu5 500
500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
500 http://us.archive.ubuntu.com/ubuntu xenial/main i386 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98
Uname: Linux 4.4.0-104-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D1p: ninja 2049 F...m pulseaudio
/dev/snd/controlC0: ninja 2049 F.... pulseaudio
/dev/snd/controlC1: ninja 2049 F.... pulseaudio
CurrentDesktop: KDE
Date: Wed Jan 3 14:41:02 2018
InstallationDate: Installed on 2017-12-16 (17 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia successful
Symptom_Card: GM204 High Definition Audio Controller - HDA NVidia
Symptom_Jack: Digital Out, HDMI
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [Alienware Area-51 R2, Nvidia GPU 71 HDMI/DP, Digital Out, HDMI]
Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/01/2014
dmi.bios.vendor: Alienware
dmi.bios.version: A01
dmi.board.name: 0XJKKD
dmi.board.vendor: Alienware
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Alienware
dmi.modalias:
dmi:bvnAlienware:bvrA01:bd10/01/2014:svnAlienware:pnAlienwareArea-51R2:pvr:rvnAlienware:rn0XJKKD:rvrA01:cvnAlienware:ct3:cvr:
dmi.product.name: Alienware Area-51 R2
dmi.sys.vendor: Alienware
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