This is caused due to missing Broadcom Bluetooth proprietary firmware image file:
Bluetooth: hci0: BCM: Patch brcm/BCM.hcd not found This is apparently shipped in the Windows driver package and has to be manually extracted by the user since the licence makes it problematic for Ubuntu redistribute the files. I understand you may be able to locate and download the correct file that matches the device in the PC and rename it to: /lib/firmware/brcm/BCM.hcd >From this github repository: https://github.com/winterheart/broadcom-bt-firmware ** Changed in: bluez (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1743336 Title: bluetooth devices are not getting found Status in bluez package in Ubuntu: Confirmed Bug description: bluetooth device search not working. But hardware works fine in windows OS ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: bluez 5.46-0ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-29.32-generic 4.13.13 Uname: Linux 4.13.0-29-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia wl ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Jan 15 15:14:44 2018 InstallationDate: Installed on 2017-06-09 (219 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Dell Inc. Inspiron 3543 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-29-generic.efi.signed root=UUID=6096ccbb-709f-4a74-ad1f-f9f1b7dbee89 ro quiet splash vt.handoff=7 SourcePackage: bluez UpgradeStatus: Upgraded to artful on 2018-01-06 (8 days ago) dmi.bios.date: 05/13/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 04XW3R dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA08:bd05/13/2016:svnDellInc.:pnInspiron3543:pvrA08:rvnDellInc.:rn04XW3R:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3543 dmi.product.version: A08 dmi.sys.vendor: Dell Inc. hciconfig: hci0: Type: Primary Bus: USB BD Address: 2C:33:7A:F9:C9:20 ACL MTU: 1021:8 SCO MTU: 64:1 DOWN RX bytes:8237 acl:0 sco:0 events:1071 errors:0 TX bytes:8678 acl:0 sco:0 commands:926 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1743336/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
