Ramón Molina Castillo, thank you for reporting this and helping make Ubuntu better.
1) How are you trying to connect the printer to the computer, USB, parallel port, network? 2) Is this something that stopped working after an update? If so, which specifically? 3) What is the firmware version of the printer? 4) Does the printer work connecting it to a different computer? 5) Do you have the hplip software installed? 6) To see if this is already resolved in Ubuntu, could you please test for this via http://cdimage.ubuntu.com/daily-live/current/ and advise to the results? ** Tags added: bios-outdated-1.20 ** Package changed: xorg (Ubuntu) => hplip (Ubuntu) ** Changed in: hplip (Ubuntu) Importance: Undecided => Low ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1718498 Title: My computer doesn't recognise my HP laserjet P2014 printer Status in hplip package in Ubuntu: Incomplete Bug description: I plug the printer and the computer doesn't recognise it has been plugged and, consequently, I can't install drivers or whatever to print. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-96.119-generic 4.4.83 Uname: Linux 4.4.0-96-generic i686 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: i386 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Wed Sep 20 19:31:37 2017 DistUpgraded: 2016-12-05 16:25:32,245 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (Falló al ejecutar el proceso hijo «./xorg_fix_proprietary.py» (No existe el archivo o el directorio)) DistroCodename: xenial DistroVariant: ubuntu DpkgLog: GraphicsCard: NVIDIA Corporation G96M [GeForce 9600M GT] [10de:0649] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Acer Incorporated [ALI] G96M [GeForce 9600M GT] [1025:0146] InstallationDate: Installed on 2016-10-18 (337 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta i386 (20150805) MachineType: Acer Aspire 6935 ProcEnviron: LANGUAGE=es_ES PATH=(custom, no user) LANG=es_ES.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-96-generic root=UUID=feacfa40-5ec5-4181-b5d1-17727adeb3bb ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-12-05 (289 days ago) dmi.bios.date: 08/07/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.05 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 6935 dmi.board.vendor: Acer dmi.board.version: PSMBOU-1234567 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnAcer:bvrV1.05:bd08/07/2008:svnAcer:pnAspire6935:pvrV1.05:rvnAcer:rnAspire6935:rvrPSMBOU-1234567:cvnAcer:ct1:cvrN/A: dmi.product.name: Aspire 6935 dmi.product.version: V1.05 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Sep 20 19:30:38 2017 xserver.configfile: default xserver.errors: Failed to load module "nvidia" (module does not exist, 0) Failed to load module "nvidia" (module does not exist, 0) xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.18.4-0ubuntu0.4 xserver.video_driver: nouveau To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1718498/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
