Public bug reported:
My printer, Lexmark Optra E310, is configured automatically by the
system and it worked perfectly in Linux until now. The Printer is OK, it
works perfectly in Windows, but now in Linux everytime I try to print
something, whatever it is, it prints the next messages on paper:
ERROR:
configurationerror
OFFENDING COMMAND:
setpagedevice
STACK:
--nostringval--
false
842
595
0
0
842
595
--nostringval--
5
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: cups 2.1.3-4ubuntu0.4
ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
Uname: Linux 4.4.0-116-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
Date: Thu Mar 29 19:38:02 2018
Lpstat: device for Lexmark-Optra-E310: usb://Lexmark/Optra%20E310?serial=5163293
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Papersize: a4
PpdFiles: Lexmark-Optra-E310: Lexmark Optra E310 Foomatic/Postscript
(recommended)
ProcEnviron:
LANGUAGE=es_ES
TERM=xterm
PATH=(custom, no user)
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-116-generic
root=UUID=6a60c9b5-8fd9-472c-95f2-6fb8dcdd7e1d ro splash quiet vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/19/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.40
dmi.board.name: N68-GS3 UCC
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd09/19/2011:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnN68-GS3UCC:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
** Attachment added: "cups error log file after try to print a printer test
page"
https://bugs.launchpad.net/bugs/1759921/+attachment/5095231/+files/error_log
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1759921
Title:
printing system doesn't work
Status in cups package in Ubuntu:
New
Bug description:
My printer, Lexmark Optra E310, is configured automatically by the
system and it worked perfectly in Linux until now. The Printer is OK,
it works perfectly in Windows, but now in Linux everytime I try to
print something, whatever it is, it prints the next messages on paper:
ERROR:
configurationerror
OFFENDING COMMAND:
setpagedevice
STACK:
--nostringval--
false
842
595
0
0
842
595
--nostringval--
5
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: cups 2.1.3-4ubuntu0.4
ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
Uname: Linux 4.4.0-116-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
Date: Thu Mar 29 19:38:02 2018
Lpstat: device for Lexmark-Optra-E310:
usb://Lexmark/Optra%20E310?serial=5163293
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Papersize: a4
PpdFiles: Lexmark-Optra-E310: Lexmark Optra E310 Foomatic/Postscript
(recommended)
ProcEnviron:
LANGUAGE=es_ES
TERM=xterm
PATH=(custom, no user)
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-116-generic
root=UUID=6a60c9b5-8fd9-472c-95f2-6fb8dcdd7e1d ro splash quiet vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/19/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.40
dmi.board.name: N68-GS3 UCC
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd09/19/2011:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnN68-GS3UCC:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1759921/+subscriptions
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