Could you give me some more information about the image you are using?
I've been unable to recreate this.

** Changed in: apport (Ubuntu)
       Status: New => Incomplete

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  stack trace when filing bug (ubuntu-bug systemd)

Status in apport package in Ubuntu:

Bug description:
  # ubuntu-bug systemd

  *** Collecting problem information

  The collected information can be sent to the developers to improve the
  application. This might take a few minutes.
  .........ERROR: hook /usr/share/apport/package-hooks/ crashed:
  Traceback (most recent call last):
    File "/usr/lib/python3/dist-packages/apport/", line 198, in 
      symb['add_info'](report, ui)
  TypeError: add_info() takes 1 positional argument but 2 were given

  During handling of the above exception, another exception occurred:

  Traceback (most recent call last):
    File "/usr/lib/python3/dist-packages/apport/", line 203, in 
    File "/usr/share/apport/package-hooks/", line 11, in add_info
    File "/usr/lib/python3/dist-packages/apport/", line 265, in 
    File "/usr/lib/python3/dist-packages/apport/", line 221, in 
      value =
    File "/usr/lib/python3.6/", line 321, in decode
      (result, consumed) = self._buffer_decode(data, self.errors, final)
  UnicodeDecodeError: 'utf-8' codec can't decode byte 0xff in position 0: 
invalid start byte

  *** Send problem report to the developers?

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: python3-apport 2.20.9-0ubuntu2
  ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10
  Uname: Linux 4.15.0-13-generic x86_64
  ApportVersion: 2.20.9-0ubuntu2
  Architecture: amd64
  Date: Mon Apr  9 14:32:17 2018
  PackageArchitecture: all
   PATH=(custom, no user)
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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