here is the text from running: apport-cli -f -p pulseaudio --save bug.apport
** Attachment added: "bug.apport" https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1768411/+attachment/5131795/+files/bug.apport -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1768411 Title: pulseaudio 8.0-0ubuntu3.9 update broke sound on certain hardware, the dummy output profile is selected by default Status in pulseaudio package in Ubuntu: New Bug description: I help manage a few hundred computers and since the last pulseaudio update a few weeks ago ( xenial-updates ) from pulseaudio_1%3a8.0-0ubuntu3.8_amd64.deb to pulseaudio_1%3a8.0-0ubuntu3.9_amd64.deb ( and libpulse0 ) certain hardware including dell models 755, 390, and 3050 lost sound. They were working fine for years but now the dummy output profile is selected by default. What happened? This can be worked around by explicitly setting: set-card-profile 0 output:analog-stereo set-sink-port 1 analog-output-headphones or by reverting back to pulseaudio_1%3a8.0-0ubuntu3.8_amd64.deb ( along with libpulse0 ) . When I try to use apport it gets to the end and says "apport cannot connect to crash database" but I have included example system details in the attachment after the output of pacmd list sinks and default.pa. ( You can only attach one file ?!?) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1768411/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
