Public bug reported:

It seems that recent versions of Ubuntu (16.04) has a bug in handling extended 
HDMI monitors. The HDMI monitor has up to 1980x1080 resolution, my laptop has 
up to 1366x768 resolution. Both screens have native 16:9 ratio.
However, in "mirrored display" mode, I can only select 1024x768 and 800x600 
resolution as shown in the image attached.

In such mode, my laptop screen has two blank strip on the left and right
side. On the HDMI monitor, it shows a squashed screen (1024x768
resolution stretched to 16:9 full screen).

I have temporarily developed a workaround, see
https://xuancong84.blogspot.sg/2018/05/ubuntu-hdmi-extended-monitor-
low.html ,  but I still hope the bug can be solved.

Thank you very much!

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.15.0-15.16~16.04.1-generic 4.15.15
Uname: Linux 4.15.0-15-generic x86_64
.tmp.unity_support_test.0:
 
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue May  8 22:21:37 2018
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.10.0-28-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Device [8086:5916] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:07a0]
InstallationDate: Installed on 2018-03-09 (59 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 1bcf:2b96 Sunplus Innovation Technology Inc. 
 Bus 001 Device 002: ID 17ef:6025 Lenovo ThinkPad Travel Mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude 7480
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-15-generic 
root=UUID=3f217eea-d2a7-4c61-9f9a-0a111e2e3cdf ro quiet splash 
intel_pstate=disable vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/09/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.9.3
dmi.board.name: 00F6D3
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.9.3:bd03/09/2018:svnDellInc.:pnLatitude7480:pvr:rvnDellInc.:rn00F6D3:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 7480
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.83-1~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 resolution ubuntu xenial

** Attachment added: "bug screenshot"
   https://bugs.launchpad.net/bugs/1769907/+attachment/5136129/+files/bug.jpg

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1769907

Title:
  HDMI extended monitor has very low resolution in mirrored display mode

Status in xorg package in Ubuntu:
  New

Bug description:
  It seems that recent versions of Ubuntu (16.04) has a bug in handling 
extended HDMI monitors. The HDMI monitor has up to 1980x1080 resolution, my 
laptop has up to 1366x768 resolution. Both screens have native 16:9 ratio.
  However, in "mirrored display" mode, I can only select 1024x768 and 800x600 
resolution as shown in the image attached.

  In such mode, my laptop screen has two blank strip on the left and
  right side. On the HDMI monitor, it shows a squashed screen (1024x768
  resolution stretched to 16:9 full screen).

  I have temporarily developed a workaround, see
  https://xuancong84.blogspot.sg/2018/05/ubuntu-hdmi-extended-monitor-
  low.html ,  but I still hope the bug can be solved.

  Thank you very much!

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.15.0-15.16~16.04.1-generic 4.15.15
  Uname: Linux 4.15.0-15-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.1-0ubuntu2.16
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue May  8 22:21:37 2018
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  DkmsStatus: bcmwl, 6.30.223.271+bdcom, 4.10.0-28-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Device [8086:5916] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:07a0]
  InstallationDate: Installed on 2018-03-09 (59 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 1bcf:2b96 Sunplus Innovation Technology Inc. 
   Bus 001 Device 002: ID 17ef:6025 Lenovo ThinkPad Travel Mouse
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Latitude 7480
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-15-generic 
root=UUID=3f217eea-d2a7-4c61-9f9a-0a111e2e3cdf ro quiet splash 
intel_pstate=disable vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/09/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.9.3
  dmi.board.name: 00F6D3
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.9.3:bd03/09/2018:svnDellInc.:pnLatitude7480:pvr:rvnDellInc.:rn00F6D3:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Latitude
  dmi.product.name: Latitude 7480
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.83-1~16.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~16.04.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~16.04.1
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

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