This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1769403

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: artful

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1769403

Title:
  USB devices (trackball and PS2-to-usb keyboard) freeze in Ubuntu Mate
  16.04.4 , and DELL latitude

Status in linux package in Ubuntu:
  Incomplete
Status in xorg package in Ubuntu:
  New

Bug description:
  Hi,

  I am facing the problem that is similar to the one described in the
  thread: https://ubuntuforums.org/showthread.php?t=2342985

  Laptop (Dell Latitude 6420) randomly stops responding to the usb
  Trackball and Keyboard. Unplugging & plugging them back into a
  different port does not fix the problem. Sometimes the problem is
  fixed after rebooting or suspending the laptopo, then turning it on;
  but the problem re-appears almost immediately - after 10".

  The problem is related to the Logitech trackman wheel & Mircosoft PS2
  Keyboard, both are old.

  Command "lsusb" for the 2 devices gives:
  Bus 002 Device 005: ID 046d:c404 Logitech, Inc. TrackMan Wheel
  Bus 002 Device 006: ID 0a81:0205 Chesen Electronics Corp. PS/2 Keyboard+Mouse 
Adapter

  Command "tlp-stat -u" for the 2 devices gives:
  Bus 002 Device 005 ID 046d:c404 control = on,   autosuspend_delay_ms = -1000 
-- Logitech, Inc. TrackMan Wheel (usbhid)
  Bus 002 Device 006 ID 0a81:0205 control = on,   autosuspend_delay_ms = -1000 
-- Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter (usbhid)

  Command "uname -ra" gives:
  Linux dell 4.13.0-39-generic #44~16.04.1-Ubuntu SMP Thu Apr 5 16:43:10 UTC 
2018 x86_64 x86_64 x86_64 GNU/Linux

  This problem tends to be very frustrating.

  note: I think this is not related with autosuspend, but rather with
  buffer overflow for the specific devices due to that they are not
  supported in the kernel code.

  Regards

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1769403/+subscriptions

-- 
Mailing list: https://launchpad.net/~touch-packages
Post to     : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to