** Changed in: pulseaudio (Ubuntu)
Importance: Undecided => High
** Changed in: pulseaudio (Ubuntu)
Assignee: (unassigned) => Hui Wang (hui.wang)
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https://bugs.launchpad.net/bugs/1772383
Title:
WD15 Dell Thunderbolt dock no audio
Status in pulseaudio package in Ubuntu:
New
Bug description:
Followup from bug 1718824 and bug 1745765 respectively as reported in the
other bugs neither front (headphones) nor back (line-out) jack is working after
the updates.
A Workaround manually adding the profile for pulseaudio might have been
persistet from changes before the upgrade / updates.
pactl is listed in the other bug, alsa-info should be automatically
attached.
Output of pactl info:
"benste@benste-xps13-ubuntu:~$ pactl info
Server String: unix:/run/user/1000/pulse/native
Library Protocol Version: 32
Server Protocol Version: 32
Is Local: yes
Client Index: 21
Tile Size: 65472
User Name: benste
Host Name: benste-xps13-ubuntu
Server Name: pulseaudio
Server Version: 11.1
Default Sample Specification: s16le 2ch 44100Hz
Default Channel Map: front-left,front-right
Default Sink:
alsa_output.usb-Generic_USB_Audio_200901010001-00.analog-stereo-headphone
Default Source:
alsa_input.usb-Generic_USB_Audio_200901010001-00.analog-stereo-mic
Cookie: bb32:a8fe"
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: pulseaudio 1:11.1-1ubuntu7
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: benste 2287 F.... pulseaudio
/dev/snd/pcmC1D0c: benste 2287 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon May 21 11:06:17 2018
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-10-13 (584 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to bionic on 2018-04-28 (22 days ago)
dmi.bios.date: 10/03/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.3.1
dmi.board.name: 0T3FTF
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr2.3.1:bd10/03/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn0T3FTF:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9360
dmi.sys.vendor: Dell Inc.
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