** Changed in: bluez (Ubuntu)
Status: Incomplete => New
** Changed in: linux (Ubuntu)
Status: Incomplete => New
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https://bugs.launchpad.net/bugs/1776859
Title:
Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hello,
I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I
do not either have the option to turn it on.
I've tried installing all drivers I have found (bluez gnome, blueman, shell
extension...), but the same issue remains.
It is no blocked either, I've tried "sudo rfkill list" in every
modification and always the same:
0: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
2: brcmwl-0: Wireless LAN
Soft blocked: no
Hard blocked: no
Do someone know what might be happening? Any solution?
Thank you so much in advance.
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ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-05-15 (29 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
InterestingModules: bluetooth
MachineType: Acer Aspire E1-571
NonfreeKernelModules: wl
Package: linux
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
Tags: third-party-packages bionic wayland-session
Uname: Linux 4.15.0-23-generic x86_64
UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale
cualquier paquete de terceros e inténtelo de nuevo.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/19/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.14
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HC_CR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Insyde Corp.
dmi.chassis.version: V2.14
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
dmi.product.family: Type1Family
dmi.product.name: Aspire E1-571
dmi.product.version: V2.14
dmi.sys.vendor: Acer
hciconfig:
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