Public bug reported:
I'm using Ubuntu (Studio) 18.04, when I plugged my printer in, the
printer installed without any issue (tested, confirmed working), but as
the printer was installing an additional dialogue box appeared saying
"additional printer drivers required", I pressed the button which said
to "find in software" but of course it didn't find anything, I'm not
sure why this dialogue appeared, but my printer installed fine.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-23.25-lowlatency 4.15.18
Uname: Linux 4.15.0-23-lowlatency x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CupsErrorLog:
E [20/Jun/2018:17:59:52 +0100] [cups-deviced] PID 2470 (gutenprint52+usb)
stopped with status 1!
E [21/Jun/2018:10:00:52 +0100] Unable to open listen socket for address
[v1.::1]:631 - Cannot assign requested address.
CurrentDesktop: XFCE
Date: Thu Jun 21 16:41:22 2018
InstallationDate: Installed on 2018-06-20 (1 days ago)
InstallationMedia: Ubuntu-Studio 18.04 LTS "Bionic Beaver" - Release amd64
(20180426)
Lpstat: device for MG2500-series:
usb://Canon/MG2500%20series?serial=9F65BC&interface=1
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0489:e0a3 Foxconn / Hon Hai
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
Bus 001 Device 002: ID 064e:9404 Suyin Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Swift SF114-31
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/MG2500-series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/MG2500-series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-lowlatency
root=UUID=32766c88-7bfe-4aea-928f-7d1cfc71adb0 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/16/2016
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.03
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Oxford2
dmi.board.vendor: Acer
dmi.board.version: V1.03
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.03:bd11/16/2016:svnAcer:pnSwiftSF114-31:pvrV1.03:rvnAcer:rnOxford2:rvrV1.03:cvnAcer:ct10:cvrChassisVersion:
dmi.product.family: BSW
dmi.product.name: Swift SF114-31
dmi.product.version: V1.03
dmi.sys.vendor: Acer
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
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Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1778126
Title:
"additional printer drivers required" dialogue appears on printer
install when not needed
Status in cups package in Ubuntu:
New
Bug description:
I'm using Ubuntu (Studio) 18.04, when I plugged my printer in, the
printer installed without any issue (tested, confirmed working), but
as the printer was installing an additional dialogue box appeared
saying "additional printer drivers required", I pressed the button
which said to "find in software" but of course it didn't find
anything, I'm not sure why this dialogue appeared, but my printer
installed fine.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-23.25-lowlatency 4.15.18
Uname: Linux 4.15.0-23-lowlatency x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CupsErrorLog:
E [20/Jun/2018:17:59:52 +0100] [cups-deviced] PID 2470 (gutenprint52+usb)
stopped with status 1!
E [21/Jun/2018:10:00:52 +0100] Unable to open listen socket for address
[v1.::1]:631 - Cannot assign requested address.
CurrentDesktop: XFCE
Date: Thu Jun 21 16:41:22 2018
InstallationDate: Installed on 2018-06-20 (1 days ago)
InstallationMedia: Ubuntu-Studio 18.04 LTS "Bionic Beaver" - Release amd64
(20180426)
Lpstat: device for MG2500-series:
usb://Canon/MG2500%20series?serial=9F65BC&interface=1
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0489:e0a3 Foxconn / Hon Hai
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
Bus 001 Device 002: ID 064e:9404 Suyin Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Swift SF114-31
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/MG2500-series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/MG2500-series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-lowlatency
root=UUID=32766c88-7bfe-4aea-928f-7d1cfc71adb0 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/16/2016
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.03
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Oxford2
dmi.board.vendor: Acer
dmi.board.version: V1.03
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.03:bd11/16/2016:svnAcer:pnSwiftSF114-31:pvrV1.03:rvnAcer:rnOxford2:rvrV1.03:cvnAcer:ct10:cvrChassisVersion:
dmi.product.family: BSW
dmi.product.name: Swift SF114-31
dmi.product.version: V1.03
dmi.sys.vendor: Acer
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