Hello Marco,
Thank you for submitting this bug and reporting a problem with cups. You made
this bug report some time ago and Ubuntu has been updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know, and in the current version, run the
following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1542865
Title:
Samsung ML1915 USB printer not detected by cups
Status in cups package in Ubuntu:
Incomplete
Bug description:
My printer stopped working. I tried to remove it from installed
devices, but I'm unable to add it again since it isn't detected
anymore. Some command outputs:
tail -f /var/log/syslog:
Feb 7 15:48:14 piubuntu udev-add-printer: PPD:
lsb/usr/cupsfilters/textonly.ppd; Status: 3
Feb 7 15:48:14 piubuntu kernel: [ 803.704139] usb 3-2: USB disconnect,
device number 15
Feb 7 15:48:14 piubuntu kernel: [ 803.704489] usblp0: removed
Feb 7 15:48:14 piubuntu udev-configure-printer: remove
/devices/pci0000:00/0000:00:1d.1/usb3/3-2
Feb 7 15:48:22 piubuntu kernel: [ 810.984138] audit: type=1400
audit(1454856502.255:124): apparmor="DENIED" operation="signal"
profile="/usr/sbin/cupsd" pid=3519 comm="cups-deviced" requested_mask="send"
denied_mask="send" signal=term peer="unconfined"
Feb 7 15:48:22 piubuntu kernel: [ 810.984160] audit: type=1400
audit(1454856502.255:125): apparmor="DENIED" operation="signal"
profile="/usr/sbin/cupsd" pid=3519 comm="cups-deviced" requested_mask="send"
denied_mask="send" signal=term peer="unconfined"
Feb 7 15:48:22 piubuntu kernel: [ 810.985259] audit: type=1400
audit(1454856502.255:126): apparmor="DENIED" operation="signal"
profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send"
denied_mask="send" signal=term peer="unconfined"
Feb 7 15:48:22 piubuntu kernel: [ 810.985277] audit: type=1400
audit(1454856502.255:127): apparmor="DENIED" operation="signal"
profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send"
denied_mask="send" signal=term peer="unconfined"
Feb 7 15:48:22 piubuntu kernel: [ 810.985495] parport0: lp tried to release
parport when not owner
Feb 7 15:48:22 piubuntu kernel: [ 810.985910] parport0: lp tried to release
parport when not owner
Feb 7 15:49:14 piubuntu kernel: [ 862.808058] usb 3-2: new full-speed USB
device number 16 using uhci_hcd
Feb 7 15:49:14 piubuntu kernel: [ 862.983104] usb 3-2: New USB device
found, idVendor=04e8, idProduct=3297
Feb 7 15:49:14 piubuntu kernel: [ 862.983115] usb 3-2: New USB device
strings: Mfr=1, Product=2, SerialNumber=3
Feb 7 15:49:14 piubuntu kernel: [ 862.983122] usb 3-2: Product: ML-191x
252x Series
Feb 7 15:49:14 piubuntu kernel: [ 862.983128] usb 3-2: Manufacturer:
Samsung Electronics Co., Ltd.
Feb 7 15:49:14 piubuntu kernel: [ 862.983134] usb 3-2: SerialNumber:
Z2L9BKEZ600533N.
Feb 7 15:49:14 piubuntu kernel: [ 862.990262] usblp 3-2:1.0: usblp0: USB
Bidirectional printer dev 16 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3297
Feb 7 15:49:14 piubuntu mtp-probe: checking bus 3, device 16:
"/sys/devices/pci0000:00/0000:00:1d.1/usb3/3-2"
Feb 7 15:49:14 piubuntu mtp-probe: bus: 3, device: 16 was not an MTP device
Feb 7 15:49:14 piubuntu udev-configure-printer: add
/devices/pci0000:00/0000:00:1d.1/usb3/3-2
Feb 7 15:49:14 piubuntu udev-configure-printer: device devpath is
/devices/pci0000:00/0000:00:1d.1/usb3/3-2
Feb 7 15:49:14 piubuntu udev-configure-printer: MFG:Samsung MDL:ML-191x 252x
Series SERN:- serial:Z2L9BKEZ600533N.
Feb 7 15:49:15 piubuntu kernel: [ 864.032213] usblp0: removed
Feb 7 15:49:15 piubuntu kernel: [ 864.046284] usblp 3-2:1.0: usblp0: USB
Bidirectional printer dev 16 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3297
Feb 7 15:49:17 piubuntu udev-configure-printer: URI contains USB serial
number
Feb 7 15:49:17 piubuntu udev-configure-printer: URI match:
usb://Samsung/ML-191x%20252x%20Series?serial=Z2L9BKEZ600533N.
Feb 7 15:49:17 piubuntu kernel: [ 866.018157] audit: type=1400
audit(1454856557.291:128): apparmor="DENIED" operation="signal"
profile="/usr/sbin/cupsd" pid=3606 comm="cups-deviced" requested_mask="send"
denied_mask="send" signal=term peer="unconfined"
Feb 7 15:49:17 piubuntu kernel: [ 866.018179] audit: type=1400
audit(1454856557.291:129): apparmor="DENIED" operation="signal"
profile="/usr/sbin/cupsd" pid=3606 comm="cups-deviced" requested_mask="send"
denied_mask="send" signal=term peer="unconfined"
Feb 7 15:49:17 piubuntu kernel: [ 866.019187] audit: type=1400
audit(1454856557.291:130): apparmor="DENIED" operation="signal"
profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send"
denied_mask="send" signal=term peer="unconfined"
Feb 7 15:49:17 piubuntu kernel: [ 866.019205] audit: type=1400
audit(1454856557.291:131): apparmor="DENIED" operation="signal"
profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send"
denied_mask="send" signal=term peer="unconfined"
Feb 7 15:49:17 piubuntu udev-configure-printer: About to add queue for
usb://Samsung/ML-191x%20252x%20Series?serial=Z2L9BKEZ600533N.
Feb 7 15:49:17 piubuntu udev-add-printer: add_queue:
URIs=['usb://Samsung/ML-191x%20252x%20Series?serial=Z2L9BKEZ600533N.']
Feb 7 15:49:17 piubuntu udev-add-printer: D-Bus method call failed:
org.freedesktop.DBus.Error.ServiceUnknown: The name
com.redhat.NewPrinterNotification was not provided by any .service files
Feb 7 15:49:20 piubuntu udev-add-printer: PPD:
lsb/usr/cupsfilters/textonly.ppd; Status: 3
lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 016: ID 04e8:3297 Samsung Electronics Co., Ltd ML-191x/ML-252x
Laser Printer
Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
lpinfo -v:
network http
network ipp14
serial serial:/dev/ttyS0?baud=115200
network https
network ipps
network socket
network smb
network ipp
network lpd
So I'm unable to configure the printer.
Many thanks
Marco
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