Hello Andre,
Thank you for submitting this bug and reporting a problem with cups. You made
this bug report some time ago and Ubuntu has been updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know, and in the current version, run the
following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1553494
Title:
Intermec PC43t prints only the first job, usb-no-reattach-default=true
solves the issue
Status in cups package in Ubuntu:
Incomplete
Bug description:
I had a bad time until I get this printer working. In the beggining I
could not set it up because bad commands makes the printer freeze.
After strugling for about a week I found the ideal combination of
driver and configurations, but the printer was printing only the first
job sent, after this it won't accept anymore.
I installed the Intermec CUPS drivers (version 1.2-56) available at:
http://apps.intermec.com/EFulfillment/SoftwareListForm.aspx?SoftwareID=3149
Searching for syslog I found that the printer was disconnecting after
a job sent. "DebuggingPrintingProblems" Wiki Page helped me to solve
the issue. After installing the printer, I ran (lpstat -p -d) to find
the printer name, then (lpadmin -p Intermec-PC43t-203-FP -o usb-no-
reattach-default=true) to fix the disconnecting behaiver.
On research I found that is possible to fix the issue also editing the
file (/usr/share/cups/usb/org.cups.usb-quirks) but I will wait untill
a fix is released, probably using this configuration file.
I'm now using Direct Protocol with specific PC43t drivers (not generic
Intermec drivers) and eveything is working properly. I will also
report this problem to CUPS upstream at http://www.cups.org/str.php
and past the link here.
$ lsusb
Bus 008 Device 003: ID 067e:0042 Intermec Technologies Corp.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.7
ProcVersionSignature: Ubuntu 3.16.0-62.83~14.04.1-generic 3.16.7-ckt23
Uname: Linux 3.16.0-62-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CupsErrorLog: W [05/Mar/2016:09:00:18 -0300] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
'Intermec-PC43t-203-FP-Gray..' already exists
CurrentDesktop: LXDE
Date: Sat Mar 5 09:24:38 2016
Lpstat:
device for DCP7065DN: lpd://BRN001BA976321F/BINARY_P1
device for HP-8100-antiga: hp:/net/Officejet_Pro_8100?zc=HPC7E7F8
device for HP-8100-nova: hp:/net/Officejet_Pro_8100?zc=HP92316B
device for Intermec-PC43t-203-FP:
usb://Intermec/PC43t-203-FP?serial=128C1230268
device for L355-Series: lpd://192.168.254.15:515/PASSTHRU
MachineType: To be filled by O.E.M. To be filled by O.E.M.
Papersize: a4
PpdFiles:
DCP7065DN: Brother DCP7065DN for CUPS
Intermec-PC43t-203-FP: Intermec PC43t (203dpi)
HP-8100-antiga: HP Officejet Pro 8100, hpcups 3.14.3
HP-8100-nova: HP Officejet Pro 8100, hpcups 3.14.3
L355-Series: Epson L355 Series - epson-inkjet-printer 1.0.0-1lsb3.2 (Seiko
Epson Corporation LSB 3.2)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-62-generic
root=UUID=49a849d6-d410-4fee-8447-d08bdd5af3ef ro
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/11/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1503
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A97 LE R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1503:bd01/11/2013:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A97LER2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.
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