Public bug reported:

sound problem

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC0D0p:   user       3241 F...m pulseaudio
 /dev/snd/controlC0:  user       3241 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Sep  5 22:11:47 2018
InstallationDate: Installed on 2015-03-18 (1267 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_AlsaPlaybackTestStderr:
 W r i t e   e r r o r :   - 5 , I n p u t / o u t p u t   e r r o r 
  x r u n _ r e c o v e r y   f a i l e d :   - 5 , I n p u t / o u t p u t   e 
r r o r 
  T r a n s f e r   f a i l e d :   I n p u t / o u t p u t   e r r o r
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  user       3241 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [HP 250 G6 Notebook PC, Intel ID 2809, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/25/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.24
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8328
dmi.board.vendor: HP
dmi.board.version: 23.40
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnInsyde:bvrF.24:bd09/25/2017:svnHP:pnHP250G6NotebookPC:pvrType1ProductConfigId:rvnHP:rn8328:rvr23.40:cvnHP:ct10:cvrChassisVersion:
dmi.product.name: HP 250 G6 Notebook PC
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1790936

Title:
  [HP 250 G6 Notebook PC, Intel ID 2809, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  sound problem

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   user       3241 F...m pulseaudio
   /dev/snd/controlC0:  user       3241 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Sep  5 22:11:47 2018
  InstallationDate: Installed on 2015-03-18 (1267 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 
(20150218.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_AlsaPlaybackTestStderr:
   W r i t e   e r r o r :   - 5 , I n p u t / o u t p u t   e r r o r 
    x r u n _ r e c o v e r y   f a i l e d :   - 5 , I n p u t / o u t p u t   
e r r o r 
    T r a n s f e r   f a i l e d :   I n p u t / o u t p u t   e r r o r
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  user       3241 F.... pulseaudio
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP 250 G6 Notebook PC, Intel ID 2809, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/25/2017
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.24
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 8328
  dmi.board.vendor: HP
  dmi.board.version: 23.40
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.24:bd09/25/2017:svnHP:pnHP250G6NotebookPC:pvrType1ProductConfigId:rvnHP:rn8328:rvr23.40:cvnHP:ct10:cvrChassisVersion:
  dmi.product.name: HP 250 G6 Notebook PC
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP

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