Public bug reported:
After 18.04 upgrade headphones (simple earphones with microphone via the
audio jack) are no longer detected. ACPI detects the microphone but not
the headphones:
$ lsb_release -rd
Description: Ubuntu 18.04.1 LTS
Release: 18.04
$ acpi_listen
jack/microphone MICROPHONE unplug
jack/microphone MICROPHONE plug
Headphones do not appear in the list of audio devices when plugged in.
No physical problems with the headphones or the Jack otherwise (dual-
boot, tested with Windows).
I tried resetting alsa and pulseaudio to no avail. Not sure if "re-
install" preserves existing configuration files tough, so I'd appreciate
some pointers for a complete reset if necessary.
Thank you!
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
Uname: Linux 4.15.0-34-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: memo 2270 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 10 23:23:05 2018
InstallationDate: Installed on 2016-06-24 (808 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [HDA-Intel - HDA Intel PCH, playback] Playback problem
UpgradeStatus: Upgraded to bionic on 2018-04-27 (136 days ago)
dmi.bios.date: 07/23/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.21.0
dmi.board.name: 0WJF7F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.21.0:bd07/23/2018:svnDellInc.:pnInspiron13-7359:pvr:rvnDellInc.:rn0WJF7F:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 13-7359
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2018-09-10T23:19:29.946335
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1791872
Title:
[HDA-Intel - HDA Intel PCH, playback] Headphones not detected
Status in alsa-driver package in Ubuntu:
New
Bug description:
After 18.04 upgrade headphones (simple earphones with microphone via
the audio jack) are no longer detected. ACPI detects the microphone
but not the headphones:
$ lsb_release -rd
Description: Ubuntu 18.04.1 LTS
Release: 18.04
$ acpi_listen
jack/microphone MICROPHONE unplug
jack/microphone MICROPHONE plug
Headphones do not appear in the list of audio devices when plugged in.
No physical problems with the headphones or the Jack otherwise (dual-
boot, tested with Windows).
I tried resetting alsa and pulseaudio to no avail. Not sure if "re-
install" preserves existing configuration files tough, so I'd
appreciate some pointers for a complete reset if necessary.
Thank you!
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
Uname: Linux 4.15.0-34-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: memo 2270 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 10 23:23:05 2018
InstallationDate: Installed on 2016-06-24 (808 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [HDA-Intel - HDA Intel PCH, playback] Playback problem
UpgradeStatus: Upgraded to bionic on 2018-04-27 (136 days ago)
dmi.bios.date: 07/23/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.21.0
dmi.board.name: 0WJF7F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.21.0:bd07/23/2018:svnDellInc.:pnInspiron13-7359:pvr:rvnDellInc.:rn0WJF7F:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 13-7359
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2018-09-10T23:19:29.946335
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