** Tags added: rls-dd-incoming -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1797625
Title: Missing the 'Call Trace' with the cases of 'KernelOops' Status in apport package in Ubuntu: New Bug description: Hello, I am working with these two reports: * watchdog: BUG: soft lockup - CPU#10 stuck for 22s! [gnome-shell:1112] https://bugs.launchpad.net/bugs/1796385 * watchdog: BUG: soft lockup - CPU#0 stuck for 22s! [kworker/0:1:85] https://bugs.launchpad.net/bugs/1797538 And the file: 'OopsText.txt' does not appear in the 'Call Trace'. Others: https://bugzilla.kernel.org/show_bug.cgi?id=201379#c3 "The bug in lauchpad, unless I am missing something, provides not a single actionable traceback. I don't think it is even possible to identify where exactly the CPU hangs unless additional information is provided. There is no traceback in dmesg, and OopsText doesn't include it either. Given that, it is not possible to identify the responsible subsystem, much less to fix the underlying problem. The only thing we can say for sure is that it is _not_ a watchdog driver problem." Best regards, -- Cristian Aravena Romero (caravena) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: apport 2.20.10-0ubuntu11 Uname: Linux 4.18.13-gnu x86_64 ApportLog: ApportVersion: 2.20.10-0ubuntu11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Oct 12 16:12:58 2018 InstallationDate: Installed on 2017-10-13 (364 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) PackageArchitecture: all SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1797625/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
