** This bug is no longer a duplicate of bug 1781294 No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370]
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1793640 Title: [XPS 13 9370, Intel Corporation Sunrise Point-LP HD Audio (rev 21), Speaker, Internal] Pulseaudio fails to detect card Status in alsa-driver package in Ubuntu: Confirmed Status in pulseaudio package in Ubuntu: Confirmed Bug description: After upgrading to the 18.10 development version from 18.04 only "Dummy sound" is shown. The speakers are not recognized, but plugging headphones works. The system was working well in 18.04. With: sudo alsa force-reload the speakers start to be shown in the sound system parameters and sound is reproduced through the speakers normally. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: pulseaudio 1:12.2-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18 Uname: Linux 4.15.0-34-generic x86_64 ApportVersion: 2.20.10-0ubuntu11 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-id', '/dev/snd/pcmC1D1p', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/controlC1', '/dev/snd/by-path', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity:Unity7:ubuntu Date: Fri Sep 21 07:18:03 2018 InstallationDate: Installed on 2018-04-09 (164 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180408) SourcePackage: pulseaudio Symptom: audio Symptom_Card: HDA-Intel - HDA Intel PCH Symptom_Jack: Speaker, Internal Title: [XPS 13 9370, Realtek ALC3271, Speaker, Internal] Pulseaudio fails to detect card UpgradeStatus: Upgraded to cosmic on 2018-09-18 (2 days ago) dmi.bios.date: 08/09/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.1 dmi.board.name: 0F6P3V dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.1:bd08/09/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1793640/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
