Thank you for reporting this bug to Ubuntu. Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. ** Changed in: alsa-driver (Ubuntu) Status: New => Won't Fix -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1795025 Title: [MS-7A33, Realtek ALC892, Green Line Out, Rear] Playback problem Status in alsa-driver package in Ubuntu: Won't Fix Bug description: Sound was working until today, when it suddenly stopped working. Tried a lot of different checks, but with no success ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.14.10-custom x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.7-0ubuntu3.9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jf 19367 F.... pulseaudio /dev/snd/pcmC1D0c: jf 19367 F...m pulseaudio /dev/snd/pcmC1D0p: jf 19367 F...m pulseaudio /dev/snd/controlC1: jf 19367 F.... pulseaudio CurrentDesktop: Unity:Unity7:ubuntu Date: Fri Sep 28 18:00:58 2018 InstallationDate: Installed on 2017-12-31 (271 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=lb_LU.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Green Line Out, Rear Symptom_Type: None of the above Title: [MS-7A33, Realtek ALC892, Green Line Out, Rear] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/20/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3.60 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X370 SLI PLUS (MS-7A33) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3.60:bd09/20/2017:svnMSI:pnMS-7A33:pvr2.0:rvnMSI:rnX370SLIPLUS(MS-7A33):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7A33 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1795025/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp