Thank you for reporting this bug to Ubuntu. Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1716654 Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Underruns, dropouts or crackling sound Status in alsa-driver package in Ubuntu: Won't Fix Bug description: Have checked under windows (same computer in dual-boot & same headset), and the sound is crystal clear, so 99% sure this is not a hardware problem. Motherboard is ASUS Crosshair Hero 6. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.12.0-13.14-generic 4.12.10 Uname: Linux 4.12.0-13-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC3: paul 2587 F.... pulseaudio /dev/snd/controlC0: paul 2587 F.... pulseaudio /dev/snd/controlC1: paul 2587 F.... pulseaudio /dev/snd/controlC2: paul 2587 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Tue Sep 12 11:48:05 2017 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic successful Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:Generic successful Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Underruns, dropouts or crackling sound UpgradeStatus: Upgraded to artful on 2017-08-31 (11 days ago) dmi.bios.date: 07/28/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1501 dmi.board.asset.tag: Default string dmi.board.name: CROSSHAIR VI HERO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1501:bd07/28/2017:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnCROSSHAIRVIHERO:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2017-09-12T11:37:48.670242 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1716654/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
