Public bug reported:
After upgrade from 16.04 to 18.04 and doing an 'apt dist-upgrade', cups fails
to print with the status "Filter Failed".
On a 16.04 system printing is OK.
Printer: Network HP-Officejet-Pro-8620
No changes were made other than the do-release-upgrade and 'apt dist-upgrade'.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.1
ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18
Uname: Linux 4.15.0-38-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
Date: Sat Oct 27 23:58:29 2018
Lpstat: device for HP-HP-Officejet-Pro-8620: socket://192.168.1.193:9100
MachineType: System76 Meerkat
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/HP-HP-Officejet-Pro-8620.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/HP-HP-Officejet-Pro-8620.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic
root=UUID=e7479522-2d49-4598-a480-8ed5dee4c2c8 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: Upgraded to bionic on 2018-10-19 (8 days ago)
dmi.bios.date: 11/22/2017
dmi.bios.vendor: Intel Corp.
dmi.bios.version: BNKBL357.86A.0057.2017.1122.1550
dmi.board.name: NUC7i7BNB
dmi.board.vendor: Intel Corporation
dmi.board.version: J31145-304
dmi.chassis.type: 3
dmi.chassis.vendor: System76
dmi.chassis.version: meer3
dmi.modalias:
dmi:bvnIntelCorp.:bvrBNKBL357.86A.0057.2017.1122.1550:bd11/22/2017:svnSystem76:pnMeerkat:pvrmeer3:rvnIntelCorporation:rnNUC7i7BNB:rvrJ31145-304:cvnSystem76:ct3:cvrmeer3:
dmi.product.name: Meerkat
dmi.product.version: meer3
dmi.sys.vendor: System76
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apparmor apport-bug bionic
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https://bugs.launchpad.net/bugs/1800328
Title:
HP Office Jet Cups reports Filter Failed. Works OK with 16.04
Status in cups package in Ubuntu:
New
Bug description:
After upgrade from 16.04 to 18.04 and doing an 'apt dist-upgrade', cups fails
to print with the status "Filter Failed".
On a 16.04 system printing is OK.
Printer: Network HP-Officejet-Pro-8620
No changes were made other than the do-release-upgrade and 'apt dist-upgrade'.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.1
ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18
Uname: Linux 4.15.0-38-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
Date: Sat Oct 27 23:58:29 2018
Lpstat: device for HP-HP-Officejet-Pro-8620: socket://192.168.1.193:9100
MachineType: System76 Meerkat
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/HP-HP-Officejet-Pro-8620.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/HP-HP-Officejet-Pro-8620.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic
root=UUID=e7479522-2d49-4598-a480-8ed5dee4c2c8 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: Upgraded to bionic on 2018-10-19 (8 days ago)
dmi.bios.date: 11/22/2017
dmi.bios.vendor: Intel Corp.
dmi.bios.version: BNKBL357.86A.0057.2017.1122.1550
dmi.board.name: NUC7i7BNB
dmi.board.vendor: Intel Corporation
dmi.board.version: J31145-304
dmi.chassis.type: 3
dmi.chassis.vendor: System76
dmi.chassis.version: meer3
dmi.modalias:
dmi:bvnIntelCorp.:bvrBNKBL357.86A.0057.2017.1122.1550:bd11/22/2017:svnSystem76:pnMeerkat:pvrmeer3:rvnIntelCorporation:rnNUC7i7BNB:rvrJ31145-304:cvnSystem76:ct3:cvrmeer3:
dmi.product.name: Meerkat
dmi.product.version: meer3
dmi.sys.vendor: System76
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