For you who find the same problem, do these step: 1. Unistall/Purge gutenprint 2. Download https://sourceforge.net/projects/gimp-print/files/gutenprint-5.2/5.2.7/ 3. Install it 4. Voila. It works for me.
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1805108 Title: CUPS are not compatible with Gutenprint Status in cups package in Ubuntu: New Bug description: I tried to print documents with Canon ip2770. But, the printer does not work. I looked at the CUPS GUI, there is report stopped "The PPD version (5.2.13) is not compatible with Gutenprint 5.2.14. Please run `/usr/sbin/cups-genppdupdate' as administrator." I tried to update PPD by sudo cups-genppupdate. It doesn't work. I tried to change access of /usr/sbin/cups-genppdupdate to be Read-Write, does not work either. What should I do now? Please help. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Nov 26 16:56:38 2018 InstallationDate: Installed on 2018-08-15 (102 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) Lpstat: device for iP2700: usb://Canon/iP2700%20series?serial=78A1BF MachineType: HP HP Laptop 14-bs0xx Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/iP2700.ppd'] failed with exit code 2: grep: /etc/cups/ppd/iP2700.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-39-generic root=UUID=761dccc8-ecad-4374-9d7d-de66adbc13e1 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/24/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 831F dmi.board.vendor: HP dmi.board.version: 17.36 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.21:bd07/24/2017:svnHP:pnHPLaptop14-bs0xx:pvrType1ProductConfigId:rvnHP:rn831F:rvr17.36:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Notebook dmi.product.name: HP Laptop 14-bs0xx dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1805108/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
