*** This bug is a duplicate of bug 1591535 *** https://bugs.launchpad.net/bugs/1591535
Public bug reported: I have this problem with Ubuntu 18.04, 18.10 and Linux Mint 19 on my Acer Extensa 5620Z, with a Realtek ALC268 chipset. Audio is working but not internal and external microphones. As explained in https://elubuntero.wordpress.com/tag/realtek-alc268/ , I tried to add linux-backports-modules-*** but this package isn't anymore in Ubuntu and Mint repositories. I tried all options as explained in https://doc.ubuntu- fr.org/audio_intel_hda without result. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3307 F.... pulseaudio CasperVersion: 1.394 Date: Fri Jan 4 21:25:18 2019 LiveMediaBuild: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Extensa 5620 dmi.product.version: 0100 dmi.sys.vendor: Acer ** Affects: pulseaudio (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-bug bionic ** Description changed: - Audio is working excepted internal and external microphone. + I have this problem with Ubuntu 18.04, 18.10 and Linux Mint 19 on my Acer Extensa 5620Z, with a Realtek ALC268 chipset. + Audio is working but not internal and external microphones. + + As explained in https://elubuntero.wordpress.com/tag/realtek-alc268/ , I + tried to add linux-backports-modules-*** but this package isn't anymore + in Ubuntu and Mint repositories. + + I tried all options as explained in https://doc.ubuntu- + fr.org/audio_intel_hda without result. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: ubuntu 3307 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: ubuntu 3307 F.... pulseaudio CasperVersion: 1.394 Date: Fri Jan 4 21:25:18 2019 LiveMediaBuild: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) ProcEnviron: - TERM=xterm-256color - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=fr_FR.UTF-8 - SHELL=/bin/bash + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=fr_FR.UTF-8 + SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Extensa 5620 dmi.product.version: 0100 dmi.sys.vendor: Acer ** Changed in: pulseaudio (Ubuntu) Status: New => Confirmed ** This bug has been marked a duplicate of bug 1591535 [Satellite A215, Realtek ALC268, Mic, Internal] No sound at all. My built-in internal mic won't record sounds. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1810560 Title: Internal and external microphone don't work with Realtek ALC268 chipset Status in pulseaudio package in Ubuntu: Confirmed Bug description: I have this problem with Ubuntu 18.04, 18.10 and Linux Mint 19 on my Acer Extensa 5620Z, with a Realtek ALC268 chipset. Audio is working but not internal and external microphones. As explained in https://elubuntero.wordpress.com/tag/realtek-alc268/ , I tried to add linux-backports-modules-*** but this package isn't anymore in Ubuntu and Mint repositories. I tried all options as explained in https://doc.ubuntu- fr.org/audio_intel_hda without result. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3307 F.... pulseaudio CasperVersion: 1.394 Date: Fri Jan 4 21:25:18 2019 LiveMediaBuild: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Extensa 5620 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1810560/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp