Public bug reported:
Hi,
I have a AIO computer with builtin analog speakers and headphone plug, both
working for years, also under 18.04, after countless reboots.
Now I had a hard reboot after the machine had crashed.
Now the speakers remain silent. Plugged in headphones still work.
- I've checked that the speakears are not muted and the volume is
between 50 and 100
- I've checked alsamixer and pavucontrol. The show healthy volumes, not
muted, speakers selected, and pavucontrol is even showing a moving
indicator for the sound level. I did not find any error message.
As I said, headphones work well, but the builtin speakers are dead.
Some parameter must be changed, but I don't find what.
See logs attached.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: pulseaudio 1:11.1-1ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
Uname: Linux 4.15.0-43-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: hadmut 17547 F...m pulseaudio
/dev/snd/pcmC0D0p: hadmut 17547 F...m pulseaudio
/dev/snd/controlC0: hadmut 17547 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sun Jan 20 16:19:55 2019
InstallationDate: Installed on 2018-06-09 (224 days ago)
InstallationMedia: Lubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/12/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: H61TIW08.111
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H61H2-TI2
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Medion
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrH61TIW08.111:bd10/12/2012:svnMedion:pnG24:pvr1.0:rvnMedion:rnH61H2-TI2:rvr1.0:cvnMedion:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: G24
dmi.product.version: 1.0
dmi.sys.vendor: Medion
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
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https://bugs.launchpad.net/bugs/1812567
Title:
Internal speakers not working after crash reboot
Status in pulseaudio package in Ubuntu:
New
Bug description:
Hi,
I have a AIO computer with builtin analog speakers and headphone plug, both
working for years, also under 18.04, after countless reboots.
Now I had a hard reboot after the machine had crashed.
Now the speakers remain silent. Plugged in headphones still work.
- I've checked that the speakears are not muted and the volume is
between 50 and 100
- I've checked alsamixer and pavucontrol. The show healthy volumes,
not muted, speakers selected, and pavucontrol is even showing a moving
indicator for the sound level. I did not find any error message.
As I said, headphones work well, but the builtin speakers are dead.
Some parameter must be changed, but I don't find what.
See logs attached.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: pulseaudio 1:11.1-1ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
Uname: Linux 4.15.0-43-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: hadmut 17547 F...m pulseaudio
/dev/snd/pcmC0D0p: hadmut 17547 F...m pulseaudio
/dev/snd/controlC0: hadmut 17547 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sun Jan 20 16:19:55 2019
InstallationDate: Installed on 2018-06-09 (224 days ago)
InstallationMedia: Lubuntu 18.04 LTS "Bionic Beaver" - Release amd64
(20180426)
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/12/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: H61TIW08.111
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H61H2-TI2
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Medion
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrH61TIW08.111:bd10/12/2012:svnMedion:pnG24:pvr1.0:rvnMedion:rnH61H2-TI2:rvr1.0:cvnMedion:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: G24
dmi.product.version: 1.0
dmi.sys.vendor: Medion
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