"incorrect resolution" is because you have booted into recovery mode,
which disables proper resolutions via the "nomodeset" kernel parameter.
Please reboot and as soon as the purple screen appears tap "Esc". Now
select a normal kernel to boot that is not recovery mode.
If the problem still persists after that then please run:
dmesg > dmesg.txt
and send us the new 'dmesg.txt' file.
** Tags added: radeon
** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1812603
Title:
Keeps coming up with incorrect resolution and defaulting to lower
resolution
Status in Ubuntu:
Incomplete
Bug description:
Having troubles with interfaces, HD shows problems and my usb ports
are not connecting. Please advise. I did a complete reinstall in
december 2018.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3.1
ProcVersionSignature: Ubuntu 4.15.0-43.46~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-43-generic x86_64
.tmp.unity_support_test.1:
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sun Jan 20 20:16:57 2019
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] RS780MC [Mobility Radeon HD 3100]
[1002:9613] (prog-if 00 [VGA controller])
Subsystem: Toshiba America Info Systems RS780MC [Mobility Radeon HD 3100]
[1179:ff6a]
InstallationDate: Installed on 2018-12-27 (24 days ago)
InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64
(20180731)
MachineType: TOSHIBA Satellite L305D
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-43-generic
root=UUID=3140159d-1178-4a1c-8798-5c9583d502ed ro recovery nomodeset
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/01/2009
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.80
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: AMD
dmi.chassis.version: None
dmi.modalias:
dmi:bvnInsydeCorp.:bvr1.80:bd09/01/2009:svnTOSHIBA:pnSatelliteL305D:pvrPSLC8U-01M017:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnAMD:ct10:cvrNone:
dmi.product.family: Type1Family
dmi.product.name: Satellite L305D
dmi.product.version: PSLC8U-01M017
dmi.sys.vendor: TOSHIBA
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.91-2~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Sun Jan 20 20:12:39 2019
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.6-1ubuntu4.1~16.04.2
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