ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-01-03 (20 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
InterestingModules: rfcomm bnep btusb bluetooth
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp.
Bus 001 Device 004: ID 0930:6545 Toshiba Corp. Kingston DataTraveler 102/2.0 /
HEMA Flash Drive 2 GB / PNY Attache 4GB Stick
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9370
Package: bluez 5.48-0ubuntu3.1
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-43-generic
root=UUID=767c0b00-e72c-44a2-bac1-9527767a7bb4 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
Tags: bionic
Uname: Linux 4.15.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/04/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.6.3
dmi.board.name: 0W970W
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0W970W:rvrA01:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9370
dmi.sys.vendor: Dell Inc.
hciconfig:
rfkill:
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
** Tags added: apport-collected
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1812446
Title:
Bluetooth mouse stops responding after 24-48 hours of connectivity
Status in bluez package in Ubuntu:
Incomplete
Bug description:
Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM ISO (for this model)
-Bluetooth mouse (Tested with a HP x4000b BT Laser Mouse) stops
responding after 1-2 days of being connected whereas the expectation
is that the mouse would continue working normally
-Bluetooth settings window will initially report Bluetooth is on when
opened.
-Switching away and back to the Bluetooth settings GUI will now show
Bluetooth as disabled, and Settings GUI will lock up until system is restarted.
o Settings window can be force closed and re-opened, but it will still
be locked up on the Bluetooth tab
-When moving the mouse or clicking any buttons in this state, the
Bluetooth icon in the top right GNOME menu bar will briefly flash the
Bluetooth icon but there is no actual mouse activity.
-dmesg log shows an extremely large number of events “Bluetooth: hci0:
last event is not cmd complete (0x0f)”
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1812446/+subscriptions
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