[Expired for pulseaudio (Ubuntu) because there has been no activity for
60 days.]

** Changed in: pulseaudio (Ubuntu)
       Status: Incomplete => Expired

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1781294

Title:
  No sound card detected by PulseAudio and ALSA, but is visible in lspci
  [Dell XPS 13 9360]

Status in pulseaudio package in Ubuntu:
  Expired

Bug description:
  This is 18.04 LTS but also occurred in 16.04 LTS. I have gone through
  the troubleshooting steps here:

  https://help.ubuntu.com/community/SoundTroubleshooting

  and have included some output of those diagnostic steps below:

  
  $ sudo aplay -l
  aplay: device_list:270: no soundcards found...

  $ find /lib/modules/`uname -r` | grep snd
  /lib/modules/4.15.0-23-generic/kernel/sound/synth/emux/snd-emux-synth.ko
  /lib/modules/4.15.0-23-generic/kernel/sound/synth/snd-util-mem.ko
  /lib/modules/4.15.0-23-generic/kernel/sound/drivers/pcsp/snd-pcsp.ko
  /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401.ko
  /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401-uart.ko
  /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mtpav.ko
  /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mts64.ko
  /lib/modules/4.15.0-23-generic/kernel/sound/drivers/vx/snd-vx-lib.ko
  /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-aloop.ko
  /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-lib.ko
  /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-synth.ko
  ...and lots more

  $ lspci -v | grep -A7 -i "audio"
  00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) 
(prog-if 80)
        Subsystem: Dell Sunrise Point-LP HD Audio
        Flags: bus master, fast devsel, latency 32, IRQ 131
        Memory at dc228000 (64-bit, non-prefetchable) [size=16K]
        Memory at dc200000 (64-bit, non-prefetchable) [size=64K]
        Capabilities: <access denied>
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel, snd_soc_skl

  Sound settings still only list dummy output.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: pulseaudio 1:11.1-1ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jul 11 18:44:06 2018
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-20160624-2
  InstallationDate: Installed on 2017-05-11 (426 days ago)
  InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 
20160624-10:47
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  Symptom: audio
  UpgradeStatus: Upgraded to bionic on 2018-07-11 (0 days ago)
  dmi.bios.date: 01/18/2017
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.3.2
  dmi.board.name: 01KT0M
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.3.2:bd01/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn01KT0M:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: XPS
  dmi.product.name: XPS 13 9360
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1781294/+subscriptions

-- 
Mailing list: https://launchpad.net/~touch-packages
Post to     : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to