We seem to be missing details about your sound chip. Can you please run
this command on the laptop:

  apport-collect 1816271

so that it might automatically upload the missing information?


** Changed in: pulseaudio (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1816271

Title:
  no sound

Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  19.04,kern 4.19.0-13
  just took update and now does not recognize soundcard or something plugged in 
to headphones jack. pulled bug. Now if I unplug headphones and plug back in, it 
wakes up and recognizes it and works fine. I thought I had this prob a few days 
ago and restored back to the 10th, and updated all but alsa and worked fine. 
This morning I checked and a bunch of alsa stuff was no longer showing in 
updates, took everything, and worked fine. Just took updates (Software 
Updater), and checked speakers and no go. When this happened, it also would not 
allow sound to HDTV via HDMI, no matter what. Just tested and was able to get 
sound via hdmi, but remember, I have already "woken it up" by unplugging and 
plugging headphones (actually sony vaio computer speakers)
  ThinkPad T530-2394-3J8, i5-3380M 2.9GHz, Dual boot (BIOS/MBR): Grub, Ubuntu 
19.04dev / Win7 Pro x64 . 8GB(15GB/s), Sammy 250GB SSD. Fast!

  I expected sound to recognize soundcard/speakers. It did not until I
  unplug/replug headphones.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: gstreamer1.0-plugins-good 1.15.1-1ubuntu2
  ProcVersionSignature: Ubuntu 4.19.0-13.14-generic 4.19.20
  Uname: Linux 4.19.0-13-generic x86_64
  ApportVersion: 2.20.10-0ubuntu21
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Feb 16 19:20:26 2019
  InstallationDate: Installed on 2019-02-09 (7 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190203)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gst-plugins-good1.0
  UpgradeStatus: No upgrade log present (probably fresh install)

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